Introduction

Installation Troubleshooting Glossary License

Introduction

Congratulations on your new Motorola SBV5220 Voice over Internet Protocol (VoIP) cable modem! It provides high-speed access to the Internet and other online services, and connections for up to two telephone lines.

SBV5220 VoIP Cable Modem

Your SBV5220 VoIP cable modem transmits and receives data much faster than traditional dial-up or DSL (digital subscriber line) modems. It lets you enjoy surfing the Web without the long wait. Because many network and other factors can affect performance, the actual speed will vary.

Unlike a dial-up modem, your SBV5220 VoIP cable modem is always online. Just open your browser and surf!

You can use your high-speed, upgradeable VoIP cable modem to connect one or more computers in your home or business to the Internet. You can connect:

A single computer equipped with a Universal Serial Bus (USB) port directly to the USB port on the SBV5220 VoIP cable modem

A single computer equipped with an Ethernet adapter directly to the Ethernet port on the SBV5220 VoIP cable modem

Two computers, one to the USB port and one to the Ethernet port

Up to 31 computers to a single SBV5220 VoIP cable modem using an Ethernet hub, as shown in “Cabling for Multiple Users” on page 35

For easiest set-up, use the Installation Assistant on the SBV5220 VoIP Cable Modem CD-ROM.

SBV5220 VoIP Telephone Service

The SBV5220 also provides telephone service through your cable connection with the same features as your traditional phone service, including standby power with an integrated battery backup in the event that you lose AC power. You can connect up to two standard telephone lines using your SBV5220 VoIP cable modem, supporting:

Local and long-distance calling

Standby power support for a minimum of six hours standby or four hours talk time

Standard telephone feature support. For a full listing, see “Telephone Features Supported by the SBV5220” on page 2.

Telephone modem and fax support

HTML diagnostic page

Software upgrades over the network to provide new or improved services

Caution

Use only a standard telephone. Digital phones used in many businesses that connect to a PBX (private branch exchange) do not operate with the SBV5220.

SBV5220 VoIP Cable Modem User Guide

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Motorola manual Introduction, SBV5220 VoIP Cable Modem, SBV5220 VoIP Telephone Service

SBV5220 specifications

The Motorola SBV5220 is a versatile and robust modem that has gained recognition for its performance and reliability in the realm of broadband connectivity. Designed primarily for use with cable internet services, this device is particularly well-suited for users who demand a stable and fast internet connection for streaming, gaming, and other data-intensive applications.

One of the standout features of the SBV5220 is its ability to deliver high-speed internet access through its DOCSIS 2.0 technology. This standard enables the modem to achieve data transfer rates that meet the needs of most home and small office users. With a downstream capacity of up to 38 Mbps and upstream speeds reaching 30 Mbps, the SBV5220 ensures that users can enjoy a seamless online experience, even when multiple devices are connected.

In addition to its impressive speed capabilities, the SBV5220 incorporates advanced security features that help protect users from potential threats. Its built-in firewall helps prevent unauthorized access to the network and keeps personal data secure. Moreover, the modem supports various encryption protocols, ensuring that the data transmitted over the internet remains confidential.

The Motorola SBV5220 also boasts an integrated voice service, making it a dual-function device that allows users to make VoIP calls directly through the modem. This feature is especially beneficial for those who prefer a single device for both internet and phone services, reducing the need for multiple gadgets and simplifying setup.

Installation of the SBV5220 is a breeze, thanks to its user-friendly design. The device is compatible with most major cable internet providers, allowing for easy activation and connection. Its sleek design and compact size make it an attractive and unobtrusive addition to any home or office setup.

Moreover, the Motorola SBV5220 is equipped with LEDs that provide real-time feedback on the device's status, such as power, internet connectivity, and voice service activity. This helps users quickly troubleshoot any connectivity issues that may arise.

Overall, the Motorola SBV5220 is a reliable and feature-rich modem that delivers strong performance for both internet browsing and VoIP calls. Its combination of high-speed capability, integrated voice features, and security measures makes it an excellent choice for consumers seeking a dependable solution for their broadband needs. With its innovative design and technology, the SBV5220 stands out as a solid investment for any user looking to enhance their internet experience.