Motorola SBV5220 manual Do I need to change my Internet service provider ISP?

Introduction Installation

Troubleshooting

Glossary License

QDo I need to change my Internet service provider (ISP)?

AA broadband connection is required for high-speed Internet access and VoIP telephone service available with your SBV5220. Contact your cable company for your specific information.

QDo I need to subscribe to cable TV to get cable Internet access?

ANo, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get Internet access and/or offer a discount when you use your own VoIP cable modem. Check with your local cable company for specific information.

QWhat type of technical support is available?

AFor questions about your Internet service, connection, or VoIP cable modem, contact your cable provider.

QWhat do I do if my Motorola VoIP cable modem stops working?

A“Troubleshooting” on page 40 provides tips to diagnose problems and simple solutions. If you continue to have problems, contact your cable provider or Motorola as described in “Contact Us” on page 50.

SBV5220 VoIP Cable Modem User Guide 51