Installation

Troubleshooting Glossary License

Verifying the IP Address

The following subsections describe verifying an IP address. Perform the appropriate procedure for your Windows version:

“Verifying the IP Address in Windows 2000 or Windows XP” on page 25

Windows Vista users, to obtain the TCP/IP configuration and verification,

please consult help system.

For a Macintosh or UNIX system, refer to your user guide.

Verifying the IP Address in Windows 2000 or Windows XP

To check the IP address:

1On the Windows Desktop, click Start.

2Select Run. The Run window is displayed.

3Type cmd and click OK.

4Type ipconfig and press ENTER to display your IP configuration. A display, like below, indicates a normal configuration:

If an Autoconfiguration IP Address is displayed as in the window below, there is an incorrect connection between your PC and the digital voice modem or there are cable network problems.

Check:

Your cable connections

Whether you can see cable-TV channels on your television

SBV5222 SURFboard® Digital Voice Modem

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Motorola SBV5222 manual Verifying the IP Address in Windows 2000 or Windows XP