Troubleshooting

Glossary License

QDo I need to subscribe to cable TV to get cable Internet access?

ANo, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get Internet access and/or offer a discount when you use your own digital voice modem. Check with your local cable company for specific information.

QWhat type of technical support is available?

AFor questions about your Internet service, connection, or digital voice modem, contact your cable provider.

QWhat do I do if my SURFboard Digital Voice Modem stops working?

A“Troubleshooting” on page 32 provides tips to diagnose problems and simple solutions. If you continue to have problems, contact your cable provider or Motorola as described in “Contact Us” on page 39.

SBV5222 SURFboard® Digital Voice Modem

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Motorola SBV5222 manual What type of technical support is available?