The next time you access “My Email”from the menu, you will not need to input your username and password. You will be automatically logged in to your Fuse email box.

If you would like to require your password be asked for every time you access “My Email”, you can set this preference in the “My Email Tools”folder and select “Remove Auto-Login

If you’d like to access your email from a computer, you may do so by going to the following URL: http://webmail.fuse.net. You will need to enter your “Username”@fuse.net, as well as your password.

Those who HAVE an existing Cincinnati Bell email box (Fuse, Zoomtown etc.). Select “My Email”. You will be asked:“Are you an existing Cincinnati Bell email (fuse.net, zoomtown.com) customer?

Select “Yes

Select “Email Address:”and enter your existing Cincinnati Bell email address (i.e. tsmith@fuse.net, or johndoe@zoomtown.com (case sensitive)). To change the case, press = until you see “abc”mode instead of “Abc”mode.

Scroll down to “Email Password”and enter your existing email password (case sensitive).

Scroll down and select “Go

If you see a message asking “Fetch redirected URL?”, select “Yes”.

You should now see your existing email inbox. Subsequent returns to “My Email”won’t require you to input your “Email Address”and “Email Password” – you’ll automatically be logged in!

Other Email

Use this option if you have email with a different provider (than Cincinnati Bell), or you wish to check a secondary Cincinnati Bell email account (up to 5 secondary email boxes besides the primary set up in “My Email”can be accessed).

Select the “Other Email”option, choose from one of the available options (Yahoo & MSN), and enter your email address and password.

If your email service is not listed, visit your email provider’s website using the “go to”option and enter your Username and Password. If you have difficulty accessing your other email, contact your email provider for assistance.

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