W230/W388/W216/W231
31 May 30, 2008
Troubleshooting

Manual Test Mode

Motorola W230/W388/W216/W231 telephones are equipped with a manual test mode
capability. This allows service personnel to verify functionality and perform fault isolation by
entering keypad commands.
To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.
1. Press and hold to turn the phone OFF.
2. Remove the battery as described in the procedures.
3. Remove the customer’s SIM card from the phone as described in the procedures.
4. Insert the test SIM into the SIM slot.
5. Replace the battery as described in the procedures.
6. Press and hold to turn the phone ON.

Manual Test Mode Commands

Table 3: Manual Test Commands
Key Sequence Test Function/Name Remarks
#02# Handset information
#03# RF information
#04# ADC information
#09# Simple Test mode
**0102# FFS format
**0105# Disable EFEM mode
*#06# IMEI number