Troubleshooting

Symptom

Try This:

 

 

 

Recharge or replace battery 53871 battery (NTN8971 or

No Power

NNTN4190). Reposition or replace alkaline batteries. For Nickel-

Metal Hydride batteries, “Installing the Nickel-Metal Hydride

 

Battery” on page 17 or “Battery and Charging Options” on

 

page 22.

 

 

Message not

Make sure M is completely pressed while transmitting.

Recharge, replace and/or reposition batteries.

transmitted

Verify the transmit light is illuminated while speaking.

 

 

 

Hearing other

Frequency or Interference Eliminator Code may be in use,

noises or

change on all radios if possible. See “Programming the

conversation on

a channel

Interference Eliminator Code” on page 33.

 

 

 

 

Scramble Code is On (2-watt models only), and/or setting does

Poor Audio

not match other radios’ settings. See “Programming the

Scramble Feature” on page 34.

Quality

Bandwidth of radios does not match. See “Programming

 

 

Bandwidth (when FCC allowable)” on page 34.

Troubleshooting

X

41

Symptom

Try This:

 

 

Steel and/or concrete structures, heavy foliage, buildings or

vehicles decrease range. Check for clear line of sight to improve

Limited talk transmission. See “Talk Range” on page 26. range

Message not

Wearing radio close to body such as in a pocket or on a belt decreases range. Change location of radio.

Confirm radios have the same Channel, Frequency, Interference Eliminator Code and Scramble Code settings, depending upon model. See “Programming Features” on page 31.

Recharge, replace and/or reposition batteries.

received Move to another location. Obstructions and operating indoors, or in vehicles may decrease range.

Heavy static or

Verify that the radio is not in Scan mode. See “Scanning (XU2600 and XV2600 only)” on page 29.

Radios are too close, they must be at least five feet apart.

Troubleshooting

X

42

interference Radios are too far apart or obstacles are interfering with transmission.

Keypad locked Unlock by holding \ for three seconds.

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Motorola XU2600, XV1100, XV2100, XU2100 manual Troubleshooting Symptom Try This