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Brother BES-962BC instruction manual Troubleshooting 264

Models: BES-962BC

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Chapter 12 Troubleshooting

264	BES-962BC • BES-1262BC

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Brother BES-962BC instruction manual Troubleshooting 264

Contents

BES-962BCBES-1262BC Precautions Safety indications and their meanings This symbol indicates something that you should be careful Environmental requirements Sewing Gefahr Peligro BES-962BC Explanation of models Procedure of Reading This ManualConfiguration of this manual Troubleshooting AdjustmentList of Error Codes Connection and Installation of Optional Equipment Contents Editing Embroidery Data Moving Data Embroidering 133 149 Operation of Machine Maintenance Creating Production Report Connection and Installation of Optional Equipment AdjustmentError code list Troubleshooting Chapter An Introduction of Embroidery Machine Specifications Necessary Systems Configuration of SoftwareSoftware Program Functions Help Relationship among Programs Click How to Use the MouseBasic Operation of Software Double-click Drag Tool bar Names of Screen ComponentsMenu Scroll bar, scroll box, and scroll arrow Selection of Menu Messages and symbolsThis symbol indicates a problem if it occurs To continue the current operation Handling of floppy disk Protecting data in floppy disks Chapter Preparation of Embroidery Machine Names of Machine Components BES-1262BC Installation Transportation of Machine When using a crane Installation of Machine Preparation of Needle Bar Case Bridge Connecting shaft Fixing bracket Fixing bracket B Mounting of Table For embroidering with tubular square hoop middle position Preparation of Embroidery Machine For embroidering with flat hoop/sash frame upper position Mounting of Cotton Stand BES-1262BC Lubrication to Needle Bar Case Control box Preparation of Embroidery Machine Grounding Connection of Power SupplyUninterruptive power supply Installation of Software Preparation for Embroidering Upper Threading WThread guide Tension disc Preparation of Embroidery Machine Replacement of Bobbin Removing bobbin case Replacing bobbin Attaching needle Replacing and Selecting NeedleRemoving needle Relationship between materials and needles Attachment of Embroidery Hoop and Frame If a tubular round arm has a backlash Move the end of the tubular round arm to the left Horizontal position inclined because Weight of fabrics, make an adjustmentIf tubular round arms are not in a horizontal position Four roller spacers are inserted before Holder base optional Keep the frame connecting plate attached to the X-feed frame Preparation of Embroidery Machine Preparation of Embroidery Machine Adjustment of tension spring Correct adjustment Adjustment of Thread TensionAdjustment of upper thread Check that the bobbin is pushed out Chapter Embroidering Procedures Functions of Operation Panel Operation Panel Canceling errors Stop switch Switches at Machine HeadsSwitches on Tension Plate Start switch Step BACK/FWD switch Head switchMending switch Thread Sensor lamp Retrieve the embroidery data by using explorer Flowchart of Preparation for EmbroideringRun PC Run software Turn on the machine power. Turn on the Machine Power Run the Software Enter a machine name Register the Machine NameRetrieve the Embroidery Data Click OK Start Embroidering Embroidering Procedures Chapter Selecting and Transferring Embroidery Data Edit menu Functions Command ReferenceFile menu View menu Description of Screen Creating a Directory Double-click data, or click data Transferring dataTransferring DST and DSB data Transferring data on a network Drag Data CopySelect from Menu Moving Data Deleting Data Click data for selection Recreate an icon Click and select the data displayed as Icon is not completed Select all Select Select all from the Edit menu Renaming Data Select Rename from Edit menu or click Enter a new data name Finding Data Click Find Finding Files With Wildcard Characters Using ?Using File sorting order Adjusting Screen DisplayFile display format Updating to the latest information Following data formats can be registered DOS format data Reading Data in Floppy DiskReading DOS Format Data Non DOS format data Do not change extension .ECS Change ECS data into DST data and save Converting the Non DOS format dataViewing Files Viewing Detailes Preview and Refresh Viewing IconClick Select data to read and click OK Click Save Reading Data in Paper Tape Click Save Settings for Data Reading Select Setup from Tool menu Select port and speed Click OK Writing Data in DST Format Viewing Pattern Information Following items can be checked Chapter Editing Embroidery Data Change menu Editing Embroidery Data Save Zoom Out Thread Redo Flip Repeat Print Help Open Click a file for selection and click Open Opening Embroidery DataSelect Open from File menu or click Zoom Setting DisplayCentering Zoom Fit to window Zoom OutRange Select Zoom Zoom Out from View menu or click Trim and pause Needle PenetrationEmbroidering Start/End Change of display color MicrostitchNeedle Bar and Speed Range Displays status of the needle bar and speed range 102 Select a new color on the Color selection screen 104 Changing needle bar allocation Setting the rangeThread Color Drag the embroidering sequence on the needle bar number Select Tool Bar from View menu Tool barStatus Bar Select Status Bar from View menu Redo Back to Previous StatusUndo Select Undo from the Edit menu or click Select Rotate from View menu or click Select angle EditingRotate Point Symmetry Horizontal FlipVertical Flip Repeat 110 Resize Delete Stitch Insert or Delete Code Insert Lock Stitch Stitch length Method of lock stitch Changes the start position of embroidering Changing DataChanging Start Select Start from Change menu Select End from Change menu Changing EndChanges the end position of embroidering Mask Group Select Group from Change menu Setting Group for RepetitionSelecting from Menu Merge If the position is acceptable, click Yes Pattern is merged Saving Data Save Save As Renames and saves the edited data as a new file 123 Printing Data Select Print from File menu or click Embroidering Configuration menu When the Power to the Machine is OffWhen the Power to the Machine is On Machine menu Operation menu Settings menu Window menu 129 Select Tool Bar from View menu and put the check mark Settings before Turning On the MachineDisplaying the Tool Bar Upgrading the Version of Interface Board Reset Interface BoardDisplaying the Status Bar Communication Port Language Click OK Exit and rerun the software Refer to Settings after Turning Power OnZoom Out Select Zoom In from Display menu or click Whole Pattern Zoom In Specified RangeFit to Window Hoop Hoop position fine adjustmentGrid Designate the adjusting position and click OK Setting Needle Bar Displays the needle bar and speed range Changing display colors Double-click the thread spool or needle bar number 139 Drag a thread spool to the desired needle bar number Changing all ranges Setting RangesThere are two methods for setting ranges Changing individual range Background color Grid SettingSelect Grid setting from the View menu Set the pitch Changes the background color of the data Renaming Machine Select Rename Machine from Machine menu Enter a new name Detail specification of the embroidery data can be checked Setting Window DisplayDetail specification of the machine can be displayed Viewing Machine Information Select Cascade or Tile from Window menu Minimizing and Aligning WindowsMinimize Window Size Window is minimized Changing window size Arrange Icons Copying Data to Other Machines Changes display language Sets the environment of data reading and display ConfigurationUpgrading the Machine Program Needle Bar Setting the MachineSelect Needle Default from Settings menu Patterns are sewn by one needle Pause Resetting temporary stop of all the needle barsSame Speed Range Stopping all the needle bars temporarily Speed Range Head Operation Suspend Gray cross appears and shows the hoop feed position Hoop Feed PositionEmbroidery Area Sets the embroidery area Embroidery Hoop Select Embroidery Hoop and the type from Settings menuWhen Tubular All is selected 154 When Semi-wide cap All is selected Thread Trimming Following items can be set Boring Select Boring from Settings menuClick the setting item to put the check mark Click OK Thread Breakage Sensor Sets automatic hoop feed for a thread breakage Automatic Step BackAutomatic Hoop Feed End of embroidery Select Mending from Settings menu Mending Adjust Click OK when the items are set Activating speed up of driving shaft Activate escape with pause Short stitch speed reduction Thin Material or Thick Material Area Trace Default Settings Show Setting Select Default Settings from Settings menu Click OK 169 Load Setting Load the setting Set file has an extension of ecm Save Setting Square frame Load HoopRound frame Spider net frame 173 Tubular frame Holder base frame Tubular round frame Cap frame semi-wide frame Cap frame wide frame Starting Embroidering Press the button. Embroidering starts CancelingPause Moving the Home Position Select Home Position from Operation menu or click Entering in the Step-forward/Step-back Mode Step-forward/Step-back Click of the step forward/back tool bar Setting Step-forward/Back Distance or TimingCanceling step-forward/step-back Click the icon to select the desired function Stepping Forward/Back Specify the travel length from the embroidery start point Resuming EmbroideringSpecifying the Value Click in the tool bar Moving Embroidery Position Centering Pattern Select Move Pattern from Operation menu Pattern is moved 186 Test Following programs can be started Running Other ProgramsSelecting Embroidery Data Edit Individual Start Operation of Machine Preparation for Embroidering Operating ProceduresPower Source Resetting Emergency Stop Procedure to Stop the MachineResetting Machine Stop Stopping the Machine Permission for Hoop Movement Measures against Thread Breakage Remedies 194 195 Jog Embroidering Hoop Feed Position Automatic Hoop Movement in Area Area CheckExternal Tracing Jog Switches Hoop Movement to Start Position Press the Start switch restarts embroidering Inching Mode during Embroidering Forcible Hoop MovementPressing the Stop switch Resets the inching mode Operation of Machine 200 Chapter Creating Production Report Details Displays detail data. 203 Click OK Specify the period to read Displaying ReportFollowing reports can be displayed Display Contents Display Example of Details Display Example of Thread Breakage Information on Needle Bar Display Example of Thread Breakage Information in Pattern Displays thread breakage information for each pattern Display Example of Output Information 209 Display Example of Total Output Information Following tab windows can be set Setting Display ItemsGeneral Storage DetailsCollate Main items to be displayed Thread Breakage Information on Needle Bar Thread Breakage Information in Pattern Reason for stoppage Output InformationItems to be displayed Total Output Information Target machine Click and select the applicable machine for calculation Recess Time SettingTotal maintenance time Total recess time Save As CSV Printing Production Report SetupSelect Page setup from the File menu Print Copying Report Data Set the period to be deleted Click OK Select Delete report files from Settings menuDeleting Report Maintenance Cleaning Cleaning and Lubrication of Rotary Hook Cleaning of Needle Plate Cleaning of Lower Shaft Module Fan Oiling Head 225 Greasing Grease two places indicated by the arrow once a month Foot guide plate Loosen four bolts t, and remove needleBar case y Up cam o and the work clamp cam !0 Grease the places indicated by the arrow once in six months 229 Feed Guide Section Adjustment Adjusting Needle Bar Height 233 When using the bottom dead center gauge 235 Replacing Attaching Rotary Hook Adjustment of Clearance Between Needle and Rotary Hook Turn the power switch off Select the needle bar No q Adjustment of Timing Between Needle and Rotary Hook Adjustment of Presser Foot Height Attaching the Fixed Knife Adjustment of Thread TrimmerAdjust the movable knife position in this state Checking the Movable Knife Position 241 Thread Wiper Adjustment Adjusting the Belt Tension Adjustment 244 Error code list 245 246 247 248 249 250 Troubleshooting Check these points once again Problem Check Point Mechanical Section Problem Check Point Again Electrical Section Symptom Measures PCB PCB is proper. Replace the lower shaft fan with a new one Is proper Mode or turn the power off once and on again If not, switch the tap connection 261 262 Points Personal Computer SectionTrouble Check Point These Troubleshooting 264 Connection and Installation Optional Equipment Attaching Bobbin Winder Press the bobbin hold r Trim the thread using the thread trimmer uWind the thread around the bobbin q After winding is finished, pull out 155-962,C62