Mr. Coffee AT13 manual Troubleshooting Y O U R, M E C a F É C O F F E E M a K E R

5.When the unit stops, empty the mug and return it to the brewing plate.

6.Press the 9 oz. Brew Button again. Empty the mug and return it to the brewing plate.

7.Fill the water reservoir up to slightly below the MAX line with fresh, cold water.

8.Press the 14 oz. Brew Button to flush out the remaining solution. Empty the mug and return it to the brewing plate. Repeat the process until the water reservoir is empty.

9.Wash the Brew Basket as instructed in the Regular Cleaning Section.

T R O U B L E S H O O T I N G Y O U R

H O M E C A F É ® C O F F E E M A K E R

Your Home Café® Coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center.

PROBLEM	POSSIBLE CAUSE	SOLUTION
Not Brewing	The appliance is unplugged.	Plug unit in.
	Appliance has not been primed	Allow to cool until red indicator
		light comes back on and then
		prime the unit as per “Preparing
		your Coffeemaker Before First
		Use” Instructions on page 4
	There’s a power outage.	Wait for power to be restored.
	The water reservoir is empty	Red stop indicator light blinks.
	or is not properly seated.	Push the Stop button, refill water
		reservoir and begin new brew
		using new pod.
	The lid is not in the closed	The red Stop indicator light blinks.
	position.	Press the Stop Button. Firmly close
		the lid before selecting a brew
		button.
	The pod holder is not	Insert Pod Holder correctly.
	properly inserted.
Dispensing	Pod and/or pod holder	Make sure that the Pod Holder is
only water	not in place.	in place.
Not Brewing	The unit is out of water.	Refill the Water Reservoir. Start
enough coffee	If the unit runs out of water,	with a fresh cup and coffee
	it will automatically stop	pod and brew your next cup.
Coffee not	Used a mild roast pod.	Use either two mild blend pods for
strong enough		7 oz. or 9 oz. drink or try a
		dark roast pod.
	Too large cup size selected.	Try using a smaller cup size
		selection.
	Coffee was brewed without	Make sure that the Pod Holder is
	pod holder in place.	in place.
	Used same pod twice.	Discard used pod. Place new pod
		with flat side up.

T R O U B L E S H O O T I N G Y O U R

H O M E C A F É ® C O F F E E M A K E R ( c o n t i n u e d )

PROBLEM	POSSIBLE CAUSE	SOLUTION
Coffee taste	The pod(s) may not have	Discard used pod. Place new pod
	been placedin the pod holder	with flat side up.
	with flat side up.
	Damaged pod or regular	Do not use damaged or torn pods.
	ground coffee used.	Use only Folgers® and Millstone®
		pods. Do not use ground coffee.
	Water reservoir filled with	Use filtered water for better tasting
	unfiltered water.	coffee.
Grounds	Damaged pod or regular	Use only Do not use damaged
in coffee	ground coffee used.	or torn pods. Folgers®and
		Millstone® pods. Do not use
		ground coffee.
Leaking	The Water reservoir is not	Secure the Water Reservoir in
	properly placed.	place.
	Mineral deposits have built up	Follow the “Decalcifying your
	in the unit.	Coffeemaker” instructions.
	Pods inserted incorrectly	Use the correct pod holder for the
	or using the wrong pod holder.	# of pods being used, insert pods
		flat side up and properly placed
		in the pod holder.
Dripping	Brew Basket/Pod holder got	Clean the Brew Basket and Pod
	clogged up.	holder.
Overflowing	The pod holder is clogged or	Red Stop indicator light blinks.
	too many pods in the pod .	Press the Stop Button, allow the
	holder	coffeemaker to cool down,
		replace pod with new one and
		resume brewing.
Unit noisy	Pump in engaged.	The noise you hear is part of the
		normal function and operation of
		the coffeemaker.
	Water Reservoir is empty.	Red Stop indicator light blinks. Press
		Stop Button and fill the water reser-
		voir with water. Turn the unit on by
		making your cup size selection.
Red Stop Light	Water Reservoir is empty or	Red Stop indicator light blinks.
	not properly seated	Press the Stop Button and seat
		the reservoir properly, refill water
		reservoir and begin new brew
		using new pod.
	The lid is open	Red Stop indicator light blinks.
		Press Stop Button. Firmly close the lid
		before selecting a brew button.
	The pod holder is clogged	Red indicator light blinks.
		Press Stop Button. Allow the unit to
		cool down, clean the pod holder
		and start brewing with a new pod.

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