Mr. Coffee ECM20 instruction manual Problems and Causes

PROBLEMS AND CAUSES

PROBLEM	CAUSES	SOLUTIONS
Coffee does	• No water in reservoir	• Add water
not come out	• Coffee grind is too fine	• Grind coffee medium ground
	• Too much coffee in the filter	• Fill filter only to 4 cup mark
	• Cap is not secure, steam is escaping	• Tighten cap
	• Appliance was not turned on	• Plug unit into electrical outlet.
	or plugged in	Turn on
	• Coffee has been tamped /	• Refill filter basket with coffee.
	compressed too much	DO NOT TAMP
Coffee comes	• Filter holder not rotated	• Rotate filter holder to full lock
out around	to full lock position
the edge of the	• Coffee grounds around the filter	• Wipe off rim; fill only to 4 cup
filter holder
	basket rim	mark
	• Too much coffee in the filter basket	• Fill only to 4 cup mark
No steam is	• Water reservoir is empty	• Fill reservoir with correct amount
generated		of water. See Page 7
	• Too much water in the reservoir –	• Empty some water from reservoir.
	no room for steam	See Page 8
	• Appliance is not turned on	• Turn on unit with control knob
	• Frothing tube is blocked	• Following frothing stage, operate
		frothing function for 1 – 2 seconds
		to extract excess milk. Or, turn off
		unit, allow unit to cool, unplug unit
		and clean out frothing tube with
		a needle or toothpick.
Milk is not	• Ran out of steam	• Pour in the required amount
foamy after		of water to make cappuccino.
frothing		See Page 8
	• Milk is not cold enough	• Chill milk and frothing pitcher
		prior to making cappuccino
Coffee comes	• Ground coffee is too coarse	• Use a finer grind
out too quickly	• Not enough coffee in filter basket	• Use more coffee
Coffee is	• Water tank is empty or low,	• Once unit has cooled, use more
splattering out	not enough pressure	water to brew espresso
of frothing tube

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