Multi-Tech Systems MTCBA-G-F4 Repair Procedures for International Distributors, Replacement Parts

Appendix A – Warranty and Repairs

Repair Procedures for International Distributors

International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech product(s).

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763)717-5863. When calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

Replacement Parts

SupplyNet, Inc. can supply you with replacement power supplies, cables, and connectors for selected Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax, or the Internet at the following addresses:

Mail:	SupplyNet, Inc.
	614 Corporate Way
	Valley Cottage, NY 10989
Phone:	800 826-0279
Fax:	914 267-2420
Email:	info@thesupplynet.com
Internet:	http://www.thesupplynet.com

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