Table of Contents

Contents

 

Chapter 1 – Product Description and Specifications

4

Product Description

4

Features

4

Safety

5

General Safety

5

RF Interference Issues

5

Vehicle Safety

5

Maintenance of Your Modem

5

Your Responsibility

5

Package Contents

6

General Specifications

7

Functions – GSM/GPRS Modes

7

Electrical Specifications

7

RF Specifications

7

Antenna Specifications

8

GSM/EGSM Antenna Requirements/Specifications

8

Antennas Available from Multi-Tech Systems, Inc

8

PTCRB Requirements Note

8

FCC Requirements Note

8

Interfaces

8

AT Command Reference Guides

8

Chapter 2 – Activation and Installation

9

Activate Your Wireless Account

9

Insert the SIM Card into the Holder

9

Connect the Antenna and USB Cable

9

Handset Connection (Optional)

9

Attach the Modem to a Flat Surface

10

Install the Modem Driver

11

Installing the Modem Driver in Windows Vista

11

Installing the Modem Driver in Windows Server 2008, XP, 2003

17

Installing the Serial Port

17

Chapter 3 – Using Your Wireless Modem

24

Changing the GPRS Band

24

Phone Number for the Wireless Modem

24

Examples of Useful AT Commands

24

Verifying Signal Strength

25

Checking Network Registration and Roaming Status

25

Checking the Modem’s Identity

25

Establishing a Voice Call

25

Establishing a Circuit-Switched Data (CSD) Connection

26

Answering a Circuit-Switched Data (CSD) Connection

26

Using Short Message Services (SMS)

26

SMS Examples

27

Internet Access

29

Connecting to the GPRS Network for Internet Access

29

Chapter 4 – Troubleshooting and Frequently Asked Questions

31

Troubleshooting Examples

31

Frequently Asked Questions

32

Appendix A - Waste Electrical and Electronic Equipment (WEEE) Statement

33

Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide

3

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Multi-Tech Systems MTCBA-G-U-F4 manual Contents