Chapter 2 – Activation and Installation
Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 11
Introduction
Compatibility: This wireless MultiModem is compatible with Windows Operating Systems Vista/XP/2003/2000 and
Linux.
Windows Drivers: The wireless MultiModem USB driver must be installed in your computer’s program directory. The
Windows USB drivers are located on the MultiModem CD in the Drivers I Windows Drivers folder. A complete set of
drivers for each operating system is organized into Vista and XP with either 32-bit or 64-bit processor. For 64-bit
operating systems, go to Start I All Programs I Accessories I System Tools I Computer and click on the System
Properties button. Under System you will see System Type: 64-bit Operating System.
Linux Drivers: Linux Operating System drivers are also located on the CD in the Drivers I Linux Folder. Refer to
the Readme file (also in the Linux directory) for the correct driver file and installation guide for your distribution/version
of Linux.
Overview of Windows Driver Installation: Three install wizards guide you through the software Installation in this
order:
• Part A installs the USB Driver.
• Part B installs the modem driver.
Installing the Modem Driver in Windows Vista
Preliminaries
1. Power up your computer.
2. If you have not already done so, connect the modem’s USB cable to a USB port on the
computer.
3. Windows will detect that the new modem is present.
Driver Installation of your TUSB3410 Serial Port
4. The Found New Hardware screen appears with Windows needs to install driver software for
your TUSB3410 Serial Port.
Click on Locate and install driver software (recommended). Windows will guide you
through the process of installing driver software for your device.