Multi-Tech Systems MTCBA-G-U-F4 Package Contents

Chapter 1 – Product Description and Specifications

6 Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide

Package Contents

Unbundled Package

Modem with No Accessories Bundled Package

Modem with Accessories

1 modem

1 mounting bracket

1 Quick Start Guide

1 MultiModem CD

Note: You must supply a USB cable,

bracket screws, and an antenna.

1 modem

1 mounting bracket

1 USB cable

1 antenna

4 rubber feet

1 Quick Start Guide

1 MultiModem CD

Note: You must supply bracket

screws.

Part to be Supplied by Your Wireless Service Provider

Subscriber Identity Module (SIM) configuration chip. The SIM contains information specific to your wireless account

and its features.

Contents

Main MultiModem GPRS USB Wireless Modem MTCBA-G-U-F4 User Guide Page Contents Chapter 1 Product Description and Specifications Product Description Features Safety General Safety RF Interference Issues Vehicle Safety Maintenance of Your Modem Package Contents Part to be Supplied by Your Wireless Service Provider General Specifications General Specifications Functions GSM/GPRS Modes Electrical Specifications Electrical Characteristics Antenna Specifications GSM/EGSM Antenna Requirements/Specifications Antennas Available from Multi-Tech Systems, Inc. PTCRB Requirements Note FCC Requirements Note Chapter 2 Activation and Installation Activate Your Wireless Account Insert the SIM Card into the Holder Connect the Antenna and USB Cable Handset Connection (Optional) Attach the Modem to a Flat Surface Install the Modem Driver Introduction Installing the Modem Driver in Windows Vista Preliminaries Driver Installation of your TUSB3410 Serial Port Page Page Page Installation of the Modem Page Installing the Modem Driver in Windows Server 2008, XP, 2003 Installing the Serial Port Page Page Installing the Modem Driver Page Page Page Chapter 3 Using Your Wireless Modem Changing the GPRS Band Build Options Changing the GPRS Band Steps for Changing the GPRS Band Verifying Signal Strength Checking Network Registration and Roaming Status Checking the Modems Identity Establishing a Voice Call Establishing a Circuit-Switched Data (CSD) Connection Using Short Message Services (SMS) SMS Examples Send Example Receive Examples Page Internet Access Connecting to the GPRS Network for Internet Access Requirements Set the Access Point Name (APN) into the Modems Properties on Your PC Steps for Setting the APN Create Your Dial-Up Connection in Windows Vista, XP, 2003, and 2000 Disconnecting the Connection: Chapter 4 Troubleshooting and Frequently Asked Questions Troubleshooting Examples Situation A: The modem does not answer Situation B: The modem always returns No carrier when trying to originate a call Frequently Asked Questions Appendix A - Waste Electrical and Electronic Equipment (WEEE) Statement