Muratec F-300, MFX-1330 Maintenance & Problem solving

12

Maintenance ................................................................................................12-2

Cleaning tips ........................................................................................12-2

Cleaning the scanning area ................................................................12-2

Cleaning the ADF rollers ....................................................................12-3

Cleaning the drum charge wire and the print head ..........................12-3

Replace the toner cartridge ................................................................12-4

Replacing the drum cartridge .............................................................12-6

Troubleshooting ..........................................................................................12-8

Document jams ....................................................................................12-8

Paper jams .........................................................................................12-11

LCD error messages ..........................................................................12-14

“Check Message” printouts ...............................................................12-17

Error code ..........................................................................................12-18

Machine errors ..................................................................................12-20

Faxing errors .....................................................................................12-20

Copying errors ...................................................................................12-21

PC printing errors [CD] ....................................................................12-21

Scanner errors [CD] ..........................................................................12-21

Print quality problems ......................................................................12-22

If you cannot solve the problem ........................................................12-24

Chapter

Maintenance & Problem solving

Contents

Main User Manual Plain-paper digital Fax/Copier/Printer/Scanner Page Welcome The Manual Printed Manual (This operation manual) Digital Manual (located on the Printer & Scanner driver CD) LAYOUT & INSTALLATION Contents Page Page Page Page Regulatory information ii FCC Part 15 Canada Canadian ICES-003 Limited warranty iv Precautions Power requirements Page Storing and handling the toner and drum cartridges Page x Symbols and terms Layout & Installation 1-2 LAYOUT & INSTALLATION Packing contents Page Page 1-5LAYOUT & INSTALLATION LAYOUT & INSTALLATION 8 9 10 11 12 Page Setting up the machine 1-8 LAYOUT & INSTALLATION Making connections Telephone line connection Connecting the optional handset Connecting an external phone Page Page Page Page Initial setup 1-14 LAYOUT & INSTALLATION Specifying initial settings 1 11 Language 2 Page Page Page Page Page 2-2 GETTING STARTED Operating tips Switching the machine mode Entering characters Page 2-4 GETTING STARTED Selecting a function Short-cut operation with the numeric keys Searching for a function using the cursor key 1 2 3 Function table 2-6 GETTING STARTED 2-7GETTING STARTED * For details of scanner settings, refer to the PDF manual on the Printer & Scanner driver CD. 2-8 GETTING STARTED * For details of scanner settings, refer to the PDF manual on the Printer & Scanner driver CD. 2-9GETTING STARTED 2-10 GETTING STARTED Document and paper handling Document handling Acceptable documents Things not to put in your machine Page 2-12 GETTING STARTED Paper handling Acceptable paper sizes Paper to avoid: Page Page Page 2-16 GETTING STARTED 4 5 6 Setting of the paper size 1 4 5 6 7 8 Autodialler 3-2 AUTODIALLER & DIALLING OPTIONS Autodialer basics Autodialers Call groups Destination names and phone directory dialing Page One-touch keys 3-5AUTODIALLER & DIALLING OPTIONS AUTODIALLER & DIALLING OPTIONS Quick one-touch registration 1 2 3 4 5 Page Speed-dial numbers Page Call group dialing Page Phone directory dialing Page Sending faxes Before sending Page 4-4 SENDING FAXES Sending a fax Memory transmission 1 Sending a fax using the ADF 2 3 4 1 2 3 4 5 6 7 Real-time transmission (non memory transmission) 1 2 3 4 Redialing 4-8 SENDING FAXES Reviewing or canceling commands To review or cancel command 1 6 2 3 4 Page 4-10 SENDING FAXES View or print the results of fax transactions 1 2 3 4 Printing the result of a fax transaction: Advanced fax functions 4-12 SENDING FAXES Broadcasting 1 2 3 4 5 Page 4-14 SENDING FAXES Batch transmission Adding or editing a batch box 1 2 3 4 Page Page Page Page Page 4-20 SENDING FAXES Cover page Turning the cover page on 1 2 Entering the cover page message Page Page Receiving faxes 5-2 RECEIVING FAXES Receiving a fax Selecting the reception mode 1 2 3 4 Manual reception mode Page 5-4 RECEIVING FAXES Answering calls manually Receiving a call manually with an external phone Switch between the automatic or manual reception mode 1 2 3 Page 5-6 RECEIVING FAXES Settings for fax reception Setting the number of rings 1 2 3 4 Print settings Print reduction rate: Page 5-8 RECEIVING FAXES Advanced receiving functions 1 2 3 Page Page Page 5-12 RECEIVING FAXES Fax forwarding Turning the fax forwarding ON or OFF 1 2 3 Page 5-14 RECEIVING FAXES Separator page Setting the Separator page 1 2 3 Page 6-2 USING F-CODE FEATURES F-code: an introduction Guidelines for using F-code Creating or modifying an F-code box Page 6-4 USING F-CODE FEATURES 8 9 10 If you setup a Bulletin box: 11 Page Page Page Page 6-9USING F-CODE FEATURES USING F-CODE BOX FEATURES Printing a document stored in a bulletin box 1 2 3 4 5 6 Printing a document received in the security box 1 2 3 4 5 Page 6-12 USING F-CODE FEATURES Polling a document using a subaddress and password 1 2 3 4 5 Copying 7-2 C Before copying Document and paper handling Changing your machine to the Copy mode Display in the copy standby mode Memory overow message Making copies 7-4 C Basic copy settings Selecting the document type 1 2 Scanning the contrast 1 2 Zoom ratio Page 7-6 C Selecting the document size Advanced copy functions 7-8 C Combine 1 2 3 4 5 Page Page Page Page Special features 8-2 SPECIAL FEATURES Soft keys MFX-1330 control panel Functions you can assign to a soft key The following table lists the functions you can assign to the soft key. Page 8-4 SPECIAL FEATURES Macro keys Steps you can program into a macro key 8-5SPECIAL FEATURES SPECIAL FEATURES Creating or modifying a Macro 1 2 3 4 5 Page Page 8-8 SPECIAL FEATURES Viewing counters 1 2 Security features Security features Page 9-4 SECURITY FEATURES 3 4 5 Turning security reception off and Printing the document stored in memory 1 2 Page Page Page Using department codes Page Page Page 9-12 SECURITY FEATURES Printing the department code list To print the list: 4 Resetting the department code counter 1 2 Copy protection Page Page 10-2 USER SETTINGS Machine settings Accessing the machine setting 1 2 3 4 5 Page 10-4 USER SETTINGS Fax settings 10-6 USER SETTINGS Copy settings 10-8 USER SETTINGS Scanner settings Accessing the scanner setting 1 2 3 4 5 Page 11-2 REPORT & LISTS Table of the lists and journal Page 11-4 REPORT & LISTS Activity journal Setting the activity journal 3 1 2 Printing an activity journal manually Transmission Conrmation Report 11-6 REPORT & LISTS Stored document list Erased document notication Maintenance & Problem solving Maintenance Page Page Page Page Page 12-8 MAINTENANCE & PROBLEM SOLVING Troubleshooting Document jams Case 1: Case 2: 1 Page Page Page Page Page 12-14 MAINTENANCE & PROBLEM SOLVING LCD error messages 12-15MAINTENANCE & PROBLEM SOLVING MAINTENANCE & PROBLEM SOLVING 12-16 MAINTENANCE & PROBLEM SOLVING Page 12-18 MAINTENANCE & PROBLEM SOLVING Error code Dialing errors Reception errors Transmission errors Page 12-20 MAINTENANCE & PROBLEM SOLVING Machine errors Faxing errors 12-21MAINTENANCE & PROBLEM SOLVING MAINTENANCE & PROBLEM SOLVING Copying errors PC printing errors [CD] Scanner errors [CD] 12-22 MAINTENANCE & PROBLEM SOLVING Print quality problems Pages are black Pages are blank Printouts are too light Printouts are too dark Page 12-24 MAINTENANCE & PROBLEM SOLVING If you cannot solve the problem AI AI-2 APPENDIX & INDEX Specications General Page AI-4 APPENDIX & INDEX Scanner Consumable items AI-5APPENDIX & INDEX A PPENDIX & I Index A B C D M N O P Q