12-18 MAINTENANCE & PROBLEM SOLVING

Error code

Dialing errors

D.0.3, The remote unit didn’t respond, the call couldn’t be completed or [Stop] was
D.0.8 pressed during dialing. Re-try the call. If your machine repeats the message,
call the remote fax unit’s operator and verify that unit is operating properly.
D.0.2 The remote unit is busy. Try the call again.
D.0.6, Either the remote unit didn’t respond, the call somehow didn’t go through or
D.0.7 [Stop] was pressed during dialing. Try the call again.

Reception errors

R.1.1 The calling fax machine didn’t respond to your fax machine. This can happen
if someone dials a wrong number or if the remote machine restricts access
through use of a passcode.
R.1.2 The two fax machines were incompatible. Your machine sends and receives
only ITU-T Group 3 fax communication, the industry standard since the
early 1980s.
R.1.4 [Stop] was pressed at the receiving fax machine.
R.2.3 Poor phone line conditions made fax communication impossible. Call some-
one at the remote machine’s location.
R.3.1 The sending fax machine detected too many errors from the receiving fax
machine.
R.3.3 The sending fax machine is incompatible or had a document feeder problem
during transmission.
R.3.4 Poor phone line conditions may have prevented your fax machine from prop-
erly printing some or all of the pages it received.
R.4.1 The machine received too large length data that over your machine’s limit.
R.4.2 Either the line disconnected before transmission or the transmitting fax
machine needs maintenance.
R.4.4 The machine has reached its memory capacity.
R.5.1, ECM reception failed (perhaps due to line noise).
R.5.2
R.8.1 A compatibility error occurred.
R.8.10 Line noise or other problems prevented line probing.
R.8.11 The fax machine timed out while waiting for the retrain signal.

Transmission errors

T.1.1 The remote fax machine didn’t respond to your machine. Call someone at the
remote machine’s location.
T.1.4 [Stop] was pressed during transmission.
T.2.1 Either the phone line disconnected during transmission or fax communica-
tion became impossible due to bad phone line conditions. Try the call again.
T.2.2 The two fax machines were incompatible. Your machine sends and receives
only ITU-T Group 3 fax communication, the industry standard since the
early 1980s.
T.2.3 Bad phone line conditions made fax communication impossible. Conditions
can change rapidly, so try the call again later.
T.3.1 The page counter in your fax machine detected a document feeder error dur-
ing transmission. Carefully re-insert the document into the feeder and re-try
the call.