31
TROUBLE SHOOTING GUIDE
BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR REMOVED.
| SYMPTOM |
|
| PROBLEM |
| TEST SOLUTION |
| |||
|
|
|
|
|
| |||||
|
|
|
|
|
| |||||
| Main burner goes | Pilot flame is not large | - | turn up pilot flame. |
| |||||
| out; pilot stays on. | enough or not engulfing the | - replace pilot assembly. |
| ||||||
|
|
|
|
| thermopile |
|
|
| ||
|
|
|
|
| Thermopile shorting | - clean thermopile connection to the valve. Reconnect. |
| |||
|
|
|
|
|
|
|
| - replace thermopile / valve. |
| |
|
|
|
|
| Remote wall switch wire is | - | shorten wire to correct length or wire gauge. |
| ||
|
|
|
|
| too long; too much resist- |
|
|
| ||
|
|
|
|
| ance in the system. |
|
|
| ||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Faulty thermostat or switch. | - | replace. |
| ||
|
|
|
|
|
| |||||
Main burner goes | Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON" |
| ||||||||
| out; pilot goes out. |
|
|
|
|
|
| ||||
| Vent is blocked | - | check for vent blockage. |
| |||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Vent is | - | check joint seals and installation. |
| ||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 4" flexible vent has become | - |
| |||
|
|
|
|
| disconnected from fireplace. | - | 7"ø cap was not replaced |
| ||
|
|
|
|
|
|
|
|
| ||
| Pilot goes out when |
| System is not correctly | - | purge the gas line. |
| ||||
| the gas knob is re- |
| purged. |
|
|
| ||||
| leased. |
|
|
|
|
|
|
|
| |
|
|
|
| Out of propane gas. | - | fill the tank. |
| |||
| The gas valve has |
|
| |||||||
|
|
|
|
|
|
| ||||
|
| Pilot flame is not large | - | turn up the pilot flame. |
| |||||
| an interlock device |
|
| |||||||
| which will not allow |
| enough |
|
|
| ||||
| the pilot burner to |
| Pilot flame is not engulfing | - | gently twist the pilot head to improve the flame pattern around the |
| ||||
| be lit until the ther- |
| the thermocouple. | thermocouple. |
| |||||
| mocouple | has |
| Thermocouple shorting / | - | loosen and tighten thermocouple. |
| |||
| cooled. Allow ap- |
| faulty. | - | clean thermocouple and valve connection. |
| ||||
| proximately | 60 |
|
|
| - | replace thermocouple. |
| ||
| seconds for the |
|
|
|
| |||||
|
|
|
| - | replace valve. |
| ||||
| thermocouple to |
|
|
|
| |||||
|
| Faulty valve. | - | replace. |
| |||||
| cool. |
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
|
| |
| Pilot | burning; | no |
|
| Themostat or switch is de- | - | connect a jumper wire across the wall switch terminals; if main |
| |
| gas | to | main |
|
| fective. | burner lights, replace switch / thermostat. |
| ||
| burner; gas knob |
|
|
|
|
|
| |||
|
| Wall switch wiring is defec- | - | disconnect the switch wires & connect a jumper wire across termi- |
| |||||
| is on 'HI'; walltive. | nals 1 & 3; if the main burner lights, check the wires for defects and |
| |||||||
| switch / thermostat |
|
|
| / or replace wires. |
| ||||
| is on. |
|
|
|
|
|
|
| ||
|
|
|
| Main burner orifice is plugged. | - | remove stoppage in orifice. |
| |||
|
|
|
|
|
| |||||
|
|
|
|
|
| Faulty valve. | - | replace. |
| |
|
|
|
|
|
| |||||
| Pilot will not light. |
| No spark at pilot burner | - | check if pilot can be lit by a match |
| |||||
|
|
|
|
|
|
|
| - | check that the wire is connected to the push button ignitor. |
|
|
|
|
|
|
|
|
| - | check if the push button ignitor needs tightening. |
|
|
|
|
|
|
|
|
| - | replace the wire if the wire insulation is broken or frayed. |
|
|
|
|
|
|
|
|
| - | replace the electrode if the ceramic insulator is cracked or broken. |
|
|
|
|
|
|
|
|
| - | replace the push button ignitor. |
|
|
|
|
|
| Out of propane gas | - | fill the tank. |
| ||
|
|
|
|
| Spark gap is incorrect | - | spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.) from |
| ||
|
|
|
|
|
|
|
| the electrode tip and the pilot burner. To ensure proper electrode |
| |
|
|
|
|
|
|
|
| location, tighten securing nut (finger tight plus 1/4 turn). |
| |
|
|
|
|
| No gas at the pilot burner | - | check that the manual valve is turned on. |
| ||
|
|
|
|
|
|
|
| - | check the pilot orifice for blockage. |
|
|
|
|
|
|
|
|
| - | replace the valve. |
|
|
|
|
|
|
|
|
| - | call the gas distributor. |
|