Trouble Shooting, Symptom Problem | Napoleon Fireplaces GDI30

10.0 TROUBLE SHOOTING	23

!WARNING

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,

WITH THE GLASS DOOR OPEN OR REMOVED.

SYMPTOM

PROBLEM

TEST SOLUTION

Main burner goes out; pilot stays on.

Pilot ﬂame is not large enough or not engulﬁng the thermopile.

-Turn up the pilot ﬂame.

-Replace pilot assembly.

Thermopile shorting.	-	Clean thermopile connection tot he valve. Reconnect.
	-	Replace thermopile / valve.
Remote wall switch wire is too	-	Shorten wire to connect length or wire gauge.
long; too much resistance in
the system.
Faulty thermostat or switch.	-	Replace.

Main burner goes out; pilot goes out.

Refer to “MAIN BURNER GOES OUT; PILOT STAYS ON”

Vent is blocked	-	Check for vent blockage.
Vent is re-circulating	-	Check joint seals and installation
Flexible vent has become	-	Re-attach to appliance.
disconnected from appliance.	-	Cap was not replaced.

Pilot goes out when the gas knob is released.

The gas valve has an interlock device which will not allow the pilot burner to be lit until the thermocouple has cooled. Allow approximately 60 seconds for the thermocouple to cool.

System is not correctly	-	Purge the gas line.
purged.
Out of propane gas.	-	Fill the tank.
Pilot ﬂame is not large	-	Turn up the pilot ﬂame.
enough.
Pilot ﬂame is not engulﬁng the	-	Gently twist the pilot head to improve the ﬂame pattern
thermocouple		around the thermocouple.
Thermocouple shorting / faulty.	-	Loosen and tighten thermocouple.
	-	Clean thermocouple and valve connection.
	-	Replace thermocouple.
	-	Replace valve.

Faulty valve.

Replace.

Pilot burning; no gas to main burner; gas knob is on ‘HI’; wall switch / thermostat is on.

Thermostat or switch is	-	Connect a jumper wire across the wall switch terminals;
defective		if main burner lights, replace switch / thermostat.
Wall switch wiring is defective.	-	Disconnect the switch wires & connect a jumper wire
		across terminals 1 & 3; if the main burner lights, check
		the wires for defects and/or replace wires.
Main burner oriﬁce is plugged.	-	Remove stoppage in oriﬁce.

Faulty valve.

Replace.

Pilot will not light.

No spark at pilot burner.

PILOT

BURNER THERMOPILE

THERMOCOUPLE

-Check if pilot can be lit by a match.

-Check that the wire is connected to the push button igniter.

-Check if the push button igniter needs tightening.

-Replace the wire if the wire insulation is broken or frayed.

-Replace the electrode if the ceramic insulator is cracked or broken.

-Replace the push button ignitor

Out of propane gas.	-	Fill the tank.
Spark gap is incorrect.	-	Spark gap should be 0.150” to 0.175” (5/32” to 11/64”
		approx.) from the electrode tip and the pilot burner. To
		ensure proper electrode location, tighten securing nut
		(ﬁnger tight plus 1/4 turn).

No gas at the pilot burner.

-Check that the manual valve is turned on.

-Check the pilot oriﬁce for blockage.

-Replace the valve.

-Call the gas distributor.

42.3

W415-0806 / 06.28.09

GDI30 specifications

Napoleon Fireplaces has long been recognized for its commitment to quality and innovation in the fireplace industry. One of its standout products is the GDI30, a gas insert that skillfully blends design, functionality, and efficiency. This model brings the allure of a traditional fireplace into modern homes, offering both aesthetic appeal and practical heating capabilities.

The GDI30 is designed with a powerful heat output of up to 30,000 BTUs, making it suitable for heating medium to large spaces. The unit employs advanced technology to deliver superior efficiency, boasting a 78% thermal efficiency rating. This percentage reflects the insert's ability to convert a significant portion of its gas input into usable heat, ensuring that homeowners benefit from effective warmth while minimizing fuel consumption.

One of the remarkable features of the GDI30 is its use of the patented “Penta” burner system. This technology creates a realistic flame pattern, enhancing the visual experience of the fireplace. The flames can be adjusted to suit the user's preferences, allowing for customized ambiance and comfort. Additionally, the unit is equipped with high-quality ceramic glass, which offers superior heat retention and ensures that the heat is radiated into the room effectively.

The GDI30 offers a range of design options, allowing homeowners to choose from various front styles, finishes, and decorative media like logs, rocks, or glass. This customization means that the unit can seamlessly integrate into any home aesthetic, whether contemporary or traditional. The sleek design and large viewing area provide a captivating focal point for living spaces.

Furthermore, the GDI30 is engineered for ease of use and maintenance. The electronic ignition system ensures reliable starts, while the optional remote control or wall switch allows for effortless operation. For added peace of mind, the insert is equipped with safety features, including a safety shut-off valve and backup manual controls.

In summary, the Napoleon GDI30 gas insert is an exemplary product that combines cutting-edge technology, elegant design, and efficient heating. With its powerful output, customizable options, and ease of use, it remains a popular choice for homeowners seeking to enhance their living spaces with a beautiful and functional fireplace.

Napoleon Fireplaces GDI30 manual Trouble Shooting, Symptom Problem

Models: GDI30

10.0 TROUBLE SHOOTING