Napoleon Fireplaces GDI30 manual Trouble Shooting, Symptom, Problem, Test Solution

10.0 TROUBLE SHOOTING 23

!WARNING

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,

WITH THE GLASS DOOR OPEN OR REMOVED.

SYMPTOM PROBLEM TEST SOLUTION

Main burner goes out; pilot stays on.

Pilot flame is not large enough or not engulfing the thermopile.

-Turn up the pilot flame.

-Replace pilot assembly.

Thermopile shorting.	-	Clean thermopile connection tot he valve. Reconnect.
	-	Replace thermopile / valve.
Remote wall switch wire is too	-	Shorten wire to connect length or wire gauge.
long; too much resistance in
the system.
Faulty thermostat or switch.	-	Replace.

Main burner goes out; pilot goes out.

Refer to “MAIN BURNER GOES OUT; PILOT STAYS ON”

Vent is blocked	-	Check for vent blockage.
Vent is re-circulating	-	Check joint seals and installation
Flexible vent has become	-	Re-attach to appliance.
disconnected from appliance.	-	Cap was not replaced.

Pilot goes out when the gas knob is released.

The gas valve has an interlock device which will not allow the pilot burner to be lit until the thermocouple has cooled. Allow approximately 60 seconds for the thermocouple to cool.

System is not correctly	-	Purge the gas line.
purged.
Out of propane gas.	-	Fill the tank.
Pilot flame is not large	-	Turn up the pilot flame.
enough.
Pilot flame is not engulfing the	-	Gently twist the pilot head to improve the flame pattern
thermocouple		around the thermocouple.
Thermocouple shorting / faulty.	-	Loosen and tighten thermocouple.
	-	Clean thermocouple and valve connection.
	-	Replace thermocouple.
	-	Replace valve.

Faulty valve. - Replace.

Pilot burning; no gas to main burner; gas knob is on ‘HI’; wall switch / thermostat is on.

Thermostat or switch is	-	Connect a jumper wire across the wall switch terminals;
defective		if main burner lights, replace switch / thermostat.
Wall switch wiring is defective.	-	Disconnect the switch wires & connect a jumper wire
		across terminals 1 & 3; if the main burner lights, check
		the wires for defects and/or replace wires.
Main burner orifice is plugged.	-	Remove stoppage in orifice.

Faulty valve. - Replace.

Pilot will not light. No spark at pilot burner.

PILOT

BURNER THERMOPILE

THERMOCOUPLE

-Check if pilot can be lit by a match.

-Check that the wire is connected to the push button igniter.

-Check if the push button igniter needs tightening.

-Replace the wire if the wire insulation is broken or frayed.

-Replace the electrode if the ceramic insulator is cracked or broken.

-Replace the push button ignitor

Out of propane gas.	-	Fill the tank.
Spark gap is incorrect.	-	Spark gap should be 0.150” to 0.175” (5/32” to 11/64”
		approx.) from the electrode tip and the pilot burner. To
		ensure proper electrode location, tighten securing nut
		(finger tight plus 1/4 turn).

No gas at the pilot burner.

-Check that the manual valve is turned on.

-Check the pilot orifice for blockage.

-Replace the valve.

-Call the gas distributor.

42.3

W415-0806 / 06.28.09