Napoleon Fireplaces GDI30 manual Symptom Problem Test Solution, Do not Over Torque

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SYMPTOM		PROBLEM		TEST SOLUTION
Pilot goes out while	Gas piping is undersized.		- Turn on all gas appliances and see if pilot flame flutters,
standing; Main burner is in				diminishes or extinguishes, especially when main burner
‘OFF’ position.				ignites. Monitor appliance supply working pressure.
			- Check if supply piping size is to code. Correct all
				undersized piping.
Flames are consistently	Unit is over-fired or underfired.		-	Check pressure readings:
too large or too small.			- Inlet pressure can be checked by turning screw (A)
Carboning occurs.				counter-clockwise 2 or 3 turns and then placing pressure
	B	A		gauge tubing over the test point. Gauge should read
				7” (minimum 4.5”) water column for natural gas or 13”
				(minimum 11”) water column for propane. Check that
				main burner is operating on ‘HI’.
			- Outlet pressure can be checked the same as above
OL				using screw (B). Gauge should read 3.5” water column
		O		for natural gas or 10” water column for propane. Check
HI	N	F		that main burner is operating on ‘HI’.
	O	F
		P	- AFTER TAKING PRESSURE READINGS, BE SURE TO
		TOLI
TOLI				TURN SCREWS CLOCKWISE FIRMLY TO RESEAL.
P
				DO NOT OVER TORQUE.
			- Leak test with a soap and water solution.

Flames are very aggressive.	Door is ajar.	-	Tighten screws holding door in place.
Main burner flame is a	Blockage in vent.	-	Remove blockage. In really cold conditions, ice buildup
blue, lazy, transparent			may occur on the terminal and should be removed as
flame.			required.
	Incorrect installation.	-	Refer to Figure 31 to ensure correct location of storm
			collars.

Carbon is being deposited on glass, logs or combustion chamber surfaces.

Air shutter has become	-	Ensure air shutter opening is free of lint or other
blocked.		obstructions.
Flame is impinging on the logs	-	Check that the logs are correctly positioned.
or combustion chamber.	-	Open air shutter to increase the primary air.
	-	Check the input rate: check the manifold pressure and
		orifice size as specified by the rating plate values.
	-	Check that the door gasketing is not broken or missing
		and that the seal is tight.
	-	Check that both vent liners are free of holes and well
		sealed at all joints.
	-	Check that minimum rise per foot has been adhered to
		for any horizontal venting.

White / grey film forms.

Sulphur from fuel is being deposited on glass, logs or combustion chamber surfaces.

-Clean the glass with a recommended gas appliance glass cleaner.

-DO NOT CLEAN GLASS WHEN HOT.

-If deposits are not cleaned off regularly, the glass may become permanently marked.

Exhaust fumes smelled in	Appliance is spilling.	-	Ensure exhaust bracket gasket seal.
room, headaches.		-	Check door seal and relief flap seal.
		-	Check for chimney blockage.
		-	Check that chimney is installed to building code.
		-	Room is in negative pressure; increase fresh air supply.
		-	Check cap gasket on the flue pipe assembly.

Remote wall switch is in ’OFF’ position; main burner comes on when gas knob is turned to ‘ON’ position.

Wall switch is mounted upside	-	Reverse.
down.
Remote wall switch is	-	Replace.
grounding.
Remote wall switch wire is	-	Check for ground (short); repair ground or replace wire.
grounding.

Faulty valve. - Replace.

42.3_2

W415-0806 / 06.28.09