13

Problem

Possible Causes

Solution

 

 

 

Burner output on “high”

Lack of gas.

Check gas level in propane cylinder.

setting is too low.

 

Reposition supply hose as necessary.

(Rumbling noise and

Supply hose is pinched.

fluttering blue flame at

 

Clean burner orifice.

burner surface.)

Dirty or clogged orifice.

 

Spider webs or other matter in venturi

Clean out venturi tube.

 

tube.

Ensure lighting procedure is followed carefully.

 

 

 

Propane regulator in “low flow” state.

All gas grill valves must be in the off position

 

 

when the tank valve is turned on. Turn tank on

 

 

slowly to allow pressure to equalize. See lighting

 

 

instructions.

 

 

 

Infrared burner (if

Ceramic tiles overloaded with grease

Turn burner off and allow to cool for at least two

equipped) flashes back

drippings and build-up. Ports are

minutes. Relight burner and burn on high for at

(during operation the

clogged.

least five minutes or until the ceramic tiles are

burner abruptly makes

 

evenly glowing red.

a loud “whoosh” sound,

 

Ensure that no more than 75% of the grill surface

followed by a continuous

 

blow-torch type sound

Burner overheated due to inadequate

is covered by objects or accessories. Turn burner

and grows dim.)

ventilation (too much grill surface

off and allow to cool for at least two minutes, then

 

covered by griddle or pan.)

relight.

 

 

Allow burner to cool and inspect very closely

 

Cracked ceramic tile.

for cracks. If any cracks are found, contact

 

 

your authorized Napoleon dealer to order a

 

 

replacement burner assembly.

 

 

Contact your authorized Napoleon dealer for

 

Leaking gasket surrounding the ceramic

instructions on ordering a replacement burner

 

tile, or a weld failure in the burner

assembly.

 

housing.

 

 

 

 

Pilot will not light.

Lack of gas.

After turning pilot knob to high, wait approximately

(if equipped)

 

20-30 seconds for air to purge the gas supply line

 

 

while pressing igniter. Fill propane cylinder. During

 

 

initial set-up or after tank has been refilled, it is

 

 

best to light one of the tube burners before lighting

 

 

the pilot burner. This enables the gas to reach the

 

 

valves on the manifold more quickly.

 

Obstruction in pilot orifice.

Clean pilot orifice.

 

Electrode wire loose or off.

Replace lead wire.

 

Dirty pilot electrode.

Clean pilot electrode.

 

Pilot is actually lit.

The pilot flame, especially on natural gas units is

 

 

very difficult to see. Place your hand 1 in. (2.5 cm)

 

 

above grill surface over the pilot burner to feel for

 

 

heat.

 

 

 

www.napoleongrills.com

Page 13
Image 13
Napoleon Grills PRESTIGE II 600 manual Clean burner orifice

PRESTIGE II 600 specifications

The Napoleon Grills PRESTIGE II 600 is a leading-edge gas grill that embodies high performance, stylish design, and remarkable cooking versatility. An ideal choice for outdoor cooking enthusiasts, this grill features a host of characteristics that enhance both the grilling experience and the quality of the food prepared.

One of the standout features of the PRESTIGE II 600 is its impressive cooking space. With a total of 720 square inches of cooking area, this grill allows ample room to prepare meals for gatherings, family barbecues, or entertaining friends. The grill is equipped with four main burners that deliver a total of 48,000 BTUs of heat, ensuring that food cooks evenly and efficiently.

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The Napoleon Grills PRESTIGE II 600 is more than just a grilling appliance; it’s a versatile outdoor cooking tool that combines functionality with curated design, making it a premier choice for any outdoor cooking enthusiast.