Troubleshooting and tips
Troubleshooting and tips
If a fault occurs in your Pocket LOOX, try to eliminate it using the steps described in this chapter. If you cannot correct the problem, proceed as follows:
►Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed.
►Switch the Pocket LOOX off.
►Contact your sales outlet or our hotline/help desk.
The Pocket LOOX’s time or date are not correct
Cause | Troubleshooting |
Time and date are | ► Tap the utilities symbol. |
incorrect. |
|
►Tap the clock symbol:
►Change the time and/or date.
The Pocket LOOX switches off
Cause | Troubleshooting |
The battery is dead. | ► Connect the power adapter to the Pocket LOOX to charge the |
| battery. |
| The battery will be charged. The |
|
|
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