Troubleshootingand tips
No sound or minimal volume
NosoundVolume,minimal
Cause Troubleshooting
Volumeset wrongly. Tapon the symbol for settings on your Pocket LOOX.
Touchthe audio symbol:
Selectthe tab for headphones, microphone or loudspeaker.
Adjustthe volume using the slidecontrol.
Poor reception via GPS
GPSpoorreception
Cause Troubleshooting
YourPocket LOOX
is installed in a bad
positionin yo ur vehicle.
Changethe installation position of the Pocket LOOX.
Yourvehicle’s windshield
is coated.
Usean external GPS antenna (available as an accessory).
Customer Service
Hotline/helpdesk
If you are unable to solve a certain problem, please contact NAVIGONCustomer Service
at 888-848-0701. Additional details are contained in the "Safety " and "Warranty" manuals.
Please have the following information ready when you call:
The model name and serial number of the Pocket LOOX. The serial number can
be found on a label in the battery compartment or in the system information; see
chapter "Displaying system information", Page 30.
Notesof any messages that appear on the display and information on acoustic signals.
Anychanges you have made to the hardware or software after receiving the Pocket LOOX.
Yoursystem conguration and all peripheral devices connected to your system.
Your sales receipt.
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