Troubleshootingand tips
No sound or minimal volumeNosoundVolume,minimal
Cause Troubleshooting
Volumeset wrongly. ►Tapon the symbol for settings on your Pocket LOOX.
►Touchthe audio symbol:
►Selectthe tab for headphones, microphone or loudspeaker.
►Adjustthe volume using the slidecontrol.
Poor reception via GPSGPSpoorreception
Cause Troubleshooting
YourPocket LOOX
is installed in a bad
positionin yo ur vehicle.
►Changethe installation position of the Pocket LOOX.
Yourvehicle’s windshield
is coated.
►Usean external GPS antenna (available as an accessory).
Customer ServiceHotline/helpdesk
If you are unable to solve a certain problem, please contact NAVIGONCustomer Service
at 888-848-0701. Additional details are contained in the "Safety " and "Warranty" manuals.
Please have the following information ready when you call:
• The model name and serial number of the Pocket LOOX. The serial number can
be found on a label in the battery compartment or in the system information; see
chapter "Displaying system information", Page 30.
• Notesof any messages that appear on the display and information on acoustic signals.
• Anychanges you have made to the hardware or software after receiving the Pocket LOOX.
• Yoursystem configuration and all peripheral devices connected to your system.
• Your sales receipt.
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