Troubleshooting and tips

No sound or minimal volume

Cause

Troubleshooting

Volume set wrongly.

► Tap on the symbol for settings on your Pocket LOOX.

Touch the audio symbol:

Select the tab for headphones, microphone or loudspeaker.

Adjust the volume using the slide control.

Poor reception via GPS

Cause

Troubleshooting

Your Pocket LOOX

► Change the installation position of the Pocket LOOX.

is installed in a bad

 

position in your vehicle.

 

Your vehicle’s windshield

► Use an external GPS antenna (available as an accessory).

is coated.

 

Customer Service

If you are unable to solve a certain problem, please contact NAVIGON Customer Service at 888-848-0701. Additional details are contained in the "Safety " and "Warranty" manuals. Please have the following information ready when you call:

The model name and serial number of the Pocket LOOX. The serial number can be found on a label in the battery compartment or in the system information; see chapter "Displaying system information", Page 30.

Notes of any messages that appear on the display and information on acoustic signals.

Any changes you have made to the hardware or software after receiving the Pocket LOOX.

Your system configuration and all peripheral devices connected to your system.

Your sales receipt.

A26391-K197-Z126-1-7619, edition 1

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Navigon N100 user manual No sound or minimal volume, Poor reception via GPS, Customer Service