DS010 PHDlvEnterActiveDays | NEC xen mail cti instruction

Xen Mail CTI Conversation Guide

Prompts by text	Prompt	Phrases containing prompt
Enter the first three letters of your last name. (Last name	SP043	PH_Sub_EnterFirst3Letters
directory)Enter the first three letters of your first name.
(First name directory)

Enter the month of the year as a number from 1 to 12	DS015	PH_Spdl_EnterMonth
where January is 1 and so on.

Enter the new clock time to the minute.	SY054	PH_SysMgr_EnterNewClockTime

Enter the new days active by pressIndicate the new days	DS010	PH_Dlv_EnterActiveDays
active by entering 1 for Sunday, 2 for Monday, and so on.

Enter the number of the fax extension.	SY004	PH_SysMgr_EnterFaxExtension

Enter the starting time to the minute.	DS012	PH_Dlv_EnterStartTime

Enter the time to the minute.	DS011	PH_Spdl_EnterTime

Enter the year as a four-digit number.	DS021	(Not used in current version.)

Enter the year as a four-digit number.	SY048	PH_SysMgr_EnterYear

Error during a fax.	FM044	(Not used in current version.)

Error receiving a fax.	FM043	(Not used in current version.)

Extension...	DR012	PH_Dir_NameOrExt
		PH_Box_HelloIHaveACallFor
		PH_Net_SubscriberAtNode
		PH_Spr_InvalidExtension
		PH_Spr_IsThisCorrect

Extension...	SP031	PH_Chk_Extension
		PH_Xfer_CallForExt

Extension...	SY031	PH_SysMgr_ExtensionX

Fax archived.	FM049	PH_FaxCk_FaxSavedAsOld

Fax arrived...	FM038	PH_FaxCk_ArrivedAt

Fax attempted...	FM039	PH_FaxCk_AttemptedAt

Fax calls are answered in the order received.	FB017	PH_Fax_YouAreInLine

Fax deleted.	FM078	PH_FaxCk_FaxDeleted

Fax for...	FB001	PH_Fax_Greet

Fax notification for the operator's mailbox is currently...	SY007	PH_SysMgr_AnnounceIsOffOrOn

Fax saved as new.	FM029	PH_FaxCk_FaxSavedAsNew

Faxes. (Trailing)	FM013	PH_FaxCk_IncludingFaxes

February	DT009	SUBPH_Month

fifteenth...	DT057	SUBPH_DayOfMonth

fifth...	DT047	SUBPH_DayOfMonth

first...	DT043	SUBPH_DayOfMonth

For a different fax machine...	FM076	PH_FaxCk_EnterPhoneNum

For a.m., enter 1. For p.m., enter 2.	DT035	PH_Dlv_1ForAm2ForPm

For greetings, enter 4; groups, 5; transfer or delivery, 6;	ME009	PH_Opt_ForGreetingsEnter4
personal options, 7.

For groups at...	NT036	PH_Net_Lv_AskForExtOrGrpAtNode

No. 8558 - Release 1.0	2004
Doc.	June

12 – T A B L E • 1

Prompts by text

xen mail cti specifications

NEC Xen Mail CTI is a sophisticated communication solution designed to enhance the efficiency and productivity of businesses by integrating telephony with information technology. This system represents a significant step forward in unified communications, streamlining workflows and enabling seamless interactions across various platforms.

One of the primary features of NEC Xen Mail CTI is its advanced call management functionality. Users can easily manage incoming and outgoing calls through a single interface, which allows for efficient call handling and reduces the chances of missed communications. This feature is particularly beneficial for customer service departments and sales teams that rely on timely responses and follow-up calls.

Another noteworthy aspect of NEC Xen Mail CTI is its integration capabilities. The CTI system can effortlessly synchronize with existing Customer Relationship Management (CRM) software, allowing users to access customer information instantly during calls. This helps to improve customer interactions by providing agents with context about the caller, thereby enabling personalized service and faster resolution of inquiries.

In addition, NEC Xen Mail CTI features robust voicemail management. Users can manage voicemail messages through their email or mobile device, which adds convenient access to important messages from any location. This functionality enhances communication efficiency, as team members can remain connected even when they are away from their desks.

The technology behind NEC Xen Mail CTI is also notable. Employing Voice over Internet Protocol (VoIP) technology, the system supports high-quality audio for voice communications while minimizing costs associated with traditional phone systems. Moreover, the integration of artificial intelligence and machine learning capabilities allows for improved call analytics and reporting, enabling businesses to track call volumes, call durations, and agent performance.

Security is paramount in today’s digital landscape, and NEC Xen Mail CTI addresses this through encrypted communications and secure access protocols, ensuring that sensitive information remains protected. Additionally, the system is designed to be flexible and scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

In conclusion, NEC Xen Mail CTI stands out for its comprehensive features, seamless integration with existing tools, advanced call management capabilities, and robust security measures. By leveraging modern technologies, it streamlines communications, enhances customer interactions, and ultimately drives business success. Organizations seeking to elevate their communication strategy and improve overall productivity will find NEC Xen Mail CTI to be a valuable asset.

NEC xen mail cti manual DS010 PHDlvEnterActiveDays

Models: xen mail cti

Prompts by text

DS010

PH_Dlv_EnterActiveDays

12 – T A B L E • 1

xen mail cti specifications