No. 8558 - Release 1.0

2004

Doc.

June

Xen Mail CTI Conversation Guide

Prompts by text

Prompt

Phrases containing prompt

You have 8 saved messages.

SL131

SUBPH_YouHave1-10SavedMessages

 

 

 

You have 9 new messages...

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SUBPH_YouHave1-10NewMessages

 

 

 

You have 9 saved messages.

SL132

SUBPH_YouHave1-10SavedMessages

 

 

 

You have a call on …

MB032

PH_Box_PleasePickUp

 

 

 

You have a message from this person.

SR004

PH_Chk_MessageHaventHeard

 

 

 

You have entered...

GI003

PH_Box_YouEntered

 

 

 

You have no new faxes.

FM007

PH_FaxCk_YouHaveFaxes

 

 

 

You have one new fax.

FM008

PH_FaxCk_YouHaveFaxes

 

 

 

You have one new message.

SL035

(Not used in current version.)

 

 

 

You have one old message to review.

SL034

PH_Chk_YouHaveReview

 

 

 

You have one urgent message.

SL072

PH_Chk_YouHaveUrgent

 

 

 

You have selected document...

FX012

PH_Fax_YouSelected

 

 

 

You have selected the maximum number of documents

FX016

PH_Fax_RequestedMaximum

allowed.

 

 

 

 

 

You have selected...

FX011

PH_Fax_YouSelected

 

 

 

You have...

SL039

PH_Chk_YouHaveNew

 

 

PH_Chk_YouHaveUrgent

 

 

PH_Chk_YouHaveReview

 

 

PH_Chk_GuestHasSavedMsgs

 

 

PH_FaxCk_YouHaveFaxes

 

 

 

You left this group another message.

SR038

PH_Leave_YouLeftGroup

 

 

 

You left this person another message.

SR037

PH_Leave_YouLeftPerson

 

 

 

You may add to your voice message at the tone.

FB006

PH_Fax_WontHoldSoTakeMsg

 

 

 

You may enter the extension at any time.

DR003

PH_Dir_YouMayEnterExt

 

 

 

You may leave a voice message at the tone.

FB005

PH_Fax_WontHoldSoTakeMsg

 

 

 

You must delete an existing mailbox before you can add a

SY070

PH_SysMgr_DoesNotHaveMailbox

new one.

 

 

 

 

 

You sent the fax...

FM082

PH_PTF_CannotTransmit

 

 

 

You still have one new fax.

FM011

PH_FaxCk_YouStillHaveFaxes

 

 

 

You still have one new message.

SL037

PH_Chk_YouStillHaveNew

 

 

 

You still have one urgent message.

SL068

PH_Chk_YouStillHaveUrgent

 

 

 

You still have...

SL038

PH_Chk_YouStillHaveNew

 

 

PH_Chk_YouStillHaveUrgent

 

 

PH_FaxCk_YouStillHaveFaxes

 

 

 

You will have the same greeting for when you are not

SS014

PH_Sub_WillHaveSameGreeting

available and when you are on the phone. At the tone,

 

 

please record your personal greeting.

 

 

 

 

 

You will have two greetings. At the tone, please record

SS013

PH_Sub_WillHaveTwoGreetings

your standard greeting for when you are not available.

 

 

 

 

 

Prompts by text

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NEC xen mail cti manual You must delete an existing mailbox before you can add a

xen mail cti specifications

NEC Xen Mail CTI is a sophisticated communication solution designed to enhance the efficiency and productivity of businesses by integrating telephony with information technology. This system represents a significant step forward in unified communications, streamlining workflows and enabling seamless interactions across various platforms.

One of the primary features of NEC Xen Mail CTI is its advanced call management functionality. Users can easily manage incoming and outgoing calls through a single interface, which allows for efficient call handling and reduces the chances of missed communications. This feature is particularly beneficial for customer service departments and sales teams that rely on timely responses and follow-up calls.

Another noteworthy aspect of NEC Xen Mail CTI is its integration capabilities. The CTI system can effortlessly synchronize with existing Customer Relationship Management (CRM) software, allowing users to access customer information instantly during calls. This helps to improve customer interactions by providing agents with context about the caller, thereby enabling personalized service and faster resolution of inquiries.

In addition, NEC Xen Mail CTI features robust voicemail management. Users can manage voicemail messages through their email or mobile device, which adds convenient access to important messages from any location. This functionality enhances communication efficiency, as team members can remain connected even when they are away from their desks.

The technology behind NEC Xen Mail CTI is also notable. Employing Voice over Internet Protocol (VoIP) technology, the system supports high-quality audio for voice communications while minimizing costs associated with traditional phone systems. Moreover, the integration of artificial intelligence and machine learning capabilities allows for improved call analytics and reporting, enabling businesses to track call volumes, call durations, and agent performance.

Security is paramount in today’s digital landscape, and NEC Xen Mail CTI addresses this through encrypted communications and secure access protocols, ensuring that sensitive information remains protected. Additionally, the system is designed to be flexible and scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

In conclusion, NEC Xen Mail CTI stands out for its comprehensive features, seamless integration with existing tools, advanced call management capabilities, and robust security measures. By leveraging modern technologies, it streamlines communications, enhances customer interactions, and ultimately drives business success. Organizations seeking to elevate their communication strategy and improve overall productivity will find NEC Xen Mail CTI to be a valuable asset.