Xen Mail CTI Conversation Guide

Phrase name

Phrase text

Includes prompts

 

 

PH_FaxCk_FaxSavedAsNew

Fax saved as new.

FM029

 

 

 

 

 

 

 

PH_FaxCk_FaxSavedAsOld

Fax archived.

FM049

 

 

 

 

 

 

PH_FaxCk_FirstNextIsAnnotated

The first next fax has this voice annotation...

FM033

 

 

 

FM034

 

 

 

FM032

 

 

 

 

 

 

PH_FaxCk_FirstNextNotAnnotated

The first next fax has no voice annotation.

FM036

 

 

 

FM037

 

 

 

FM035

 

 

 

 

 

 

PH_FaxCk_FirstNextNotAnnotated

The first next fax...

FM059

 

 

 

FM060

 

 

 

FM058

 

 

 

 

 

 

PH_FaxCk_HandsFreeOfferUsual Num

I'll deliver this fax to your usual fax machine.

FM025

 

 

 

 

 

 

PH_FaxCk_IncludingFaxes

Including one fax <Number> faxes.

FM014

 

 

 

FM015

 

 

 

SUBPH_NumberString

 

 

 

FM013

 

 

 

 

 

 

PH_FaxCk_LikeToDeliver

Deliver this these fax(es)?

FM017

 

 

 

FM018

 

 

 

 

 

 

PH_FaxCk_LikeToDeliverThis

Deliver this fax?

FM019

 

 

 

 

 

 

PH_FaxCk_LikeToDeliverUsualNum

Would you like me to deliver this to your usual fax

FM021

 

 

machine?

 

 

 

 

 

 

 

 

PH_FaxCk_LikeToRedeliverThis

Deliver this fax again?

FM020

 

 

 

 

 

 

PH_FaxCk_MenuEnterNum

To use a different fax machine, enter 2.

FM024

 

 

 

 

 

 

PH_FaxCk_MenuOfferNum

To deliver to... <Name> enter 1.

FM022

 

 

 

DR014

 

 

 

 

 

 

PH_FaxCk_MenuOfferUsualNum

To deliver to your usual fax machine, enter 1.

FM023

 

 

 

 

 

 

PH_FaxCk_NoDeliveryOffer

<Half second of silence>

GL001

 

 

 

 

 

 

PH_FaxCk_NoFaxToDeliver

No fax to deliver.

FM042

 

 

 

 

 

 

PH_FaxCk_NoPhoneAtAll

This fax cannot be delivered, since no phone

FM027

 

 

number has been specified.

 

 

 

 

 

 

 

 

PH_FaxCk_NoRedirect

This message cannot be redirected.

FM074

 

 

 

 

 

 

PH_FaxCk_NotFaxMachine

This does not appear to be a fax machine.

FM063

 

 

 

 

 

 

PH_FaxCk_SaveFaxAsNew

Save this these fax(es) as new?

FM028

 

 

 

FM073

 

 

 

 

 

 

PH_FaxCk_SaveFaxAsOld

Archive this fax?

FM048

 

 

 

 

 

 

PH_FaxCk_SysFailedReceiving

Please see your system manager if you need more

FM057

 

 

information about why this fax couldn't be

 

 

 

 

received.

 

No. 8558 - Release 1.0

 

 

 

 

2004

 

 

 

 

 

 

Doc.

June

96 – T A B L E • 3

Prompts by phrase name

Page 100
Image 100
NEC xen mail cti manual Would you like me to deliver this to your usual fax

xen mail cti specifications

NEC Xen Mail CTI is a sophisticated communication solution designed to enhance the efficiency and productivity of businesses by integrating telephony with information technology. This system represents a significant step forward in unified communications, streamlining workflows and enabling seamless interactions across various platforms.

One of the primary features of NEC Xen Mail CTI is its advanced call management functionality. Users can easily manage incoming and outgoing calls through a single interface, which allows for efficient call handling and reduces the chances of missed communications. This feature is particularly beneficial for customer service departments and sales teams that rely on timely responses and follow-up calls.

Another noteworthy aspect of NEC Xen Mail CTI is its integration capabilities. The CTI system can effortlessly synchronize with existing Customer Relationship Management (CRM) software, allowing users to access customer information instantly during calls. This helps to improve customer interactions by providing agents with context about the caller, thereby enabling personalized service and faster resolution of inquiries.

In addition, NEC Xen Mail CTI features robust voicemail management. Users can manage voicemail messages through their email or mobile device, which adds convenient access to important messages from any location. This functionality enhances communication efficiency, as team members can remain connected even when they are away from their desks.

The technology behind NEC Xen Mail CTI is also notable. Employing Voice over Internet Protocol (VoIP) technology, the system supports high-quality audio for voice communications while minimizing costs associated with traditional phone systems. Moreover, the integration of artificial intelligence and machine learning capabilities allows for improved call analytics and reporting, enabling businesses to track call volumes, call durations, and agent performance.

Security is paramount in today’s digital landscape, and NEC Xen Mail CTI addresses this through encrypted communications and secure access protocols, ensuring that sensitive information remains protected. Additionally, the system is designed to be flexible and scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

In conclusion, NEC Xen Mail CTI stands out for its comprehensive features, seamless integration with existing tools, advanced call management capabilities, and robust security measures. By leveraging modern technologies, it streamlines communications, enhances customer interactions, and ultimately drives business success. Organizations seeking to elevate their communication strategy and improve overall productivity will find NEC Xen Mail CTI to be a valuable asset.