NEC xen mail cti instruction

Xen Mail CTI Conversation Guide

Prompts by text	Prompt	Phrases containing prompt
To check next, enter 5; delete, 6; archive, 7; time-stamp, 8;	ME029	PH_Chk_MAM_VMNet_NotResendable
redirect, 9; save as new, 0.

To check next, enter 5; delete, 6; archive, 7; time-stamp, 8;	ME027	PH_Chk_MAM_FaxMsg_NoFax_New
save as new, 0.

To confirm cancellation, enter 1.	SR030	PH_Leave_ToConfirmCancel

To confirm this selection enter 1, to cancel it enter 2.	FX013	PH_Fax_YouSelected

To confirm, enter 1.	SR046	PH_Leave_Confirm
		PH_Group_ConfirmorDelete

To confirm, enter 1. To hear the next name, enter 2.	DR030	PH_Dir_NameYesOrNo

To confirm, enter 1; to try again, enter 2.	GI004	PH_Box_YouEntered

To connect, enter 1.	VC002	PH_Box_ClientNowAvail

To continue leaving a message, enter 2.	VC003	PH_Box_ClientNowAvail

To continue playing, enter 8.	SL046	PH_Pause_PauseToPlay

To continue recording, enter 8.	SR016	PH_Rec_RecordingPaused
		PH_Rec_EnterPauseToContinue

To continue system maintenance, enter 1. To quit, enter 2.	SY068	PH_Sys_SysMgrContinueMenu

To continue to hold, enter 1; to leave a message, 2; to try	HD006	PH_Hold_YouAreInLine
another extension, 3. You must enter a digit to remain
connected.

To continue to hold, please say yes; to stop holding,	HD034	PH_Hold_YouAreInLine
remain silent.

To continue to wait for a fax machine, enter 1. To cancel	FB012	PH_Fax_YouAreInLine
your fax and add to your voice message, enter 2.

To continue to wait for a fax machine, enter 1. To cancel	FB011	PH_Fax_YouAreInLine
your fax and leave a voice message, enter 2.

To continue to wait for a fax machine, say yes. To cancel	FB026	PH_Fax_YouAreInLine
your fax and add to your message, remain silent.

To continue to wait for a fax machine, say yes. To cancel	FB027	PH_Fax_YouAreInLine
your fax and leave a message, remain silent.

To create a group, enter 4; edit a group, 5; list groups, 6;	ME020	PH_Opt_ToCreateAGroupEnter4
delete a group, 7.

To delete a member...	GR057	PH_Group_DelMemberbyName
		PH_Group_DelMemberbyExt

To delete another member...	GR059	PH_Group_ContDelMemberbyName
		PH_Group_ContDelMemberbyExt

To delete your security code, enter star now.	SP085	PH_Sub_EnterSecurityCode

To delete your security code, just wait and I'll delete it.	SP084	PH_Sub_EnterSecurityCode

To deliver to your usual fax machine, enter 1.	FM023	PH_FaxCk_MenuOfferUsualNum

To deliver to...	FM022	PH_FaxCk_MenuOfferNum

To disconnect, enter 1.	NT006	PH_Net_OneToDisconnect

To edit, enter 4; change special delivery, 5.	SL121	PH_Sub_MsgHandlingRedirectMenu

No. 8558 - Release 1.0	2004
Doc.	June

32 – T A B L E • 1

Prompts by text

xen mail cti specifications

NEC Xen Mail CTI is a sophisticated communication solution designed to enhance the efficiency and productivity of businesses by integrating telephony with information technology. This system represents a significant step forward in unified communications, streamlining workflows and enabling seamless interactions across various platforms.

One of the primary features of NEC Xen Mail CTI is its advanced call management functionality. Users can easily manage incoming and outgoing calls through a single interface, which allows for efficient call handling and reduces the chances of missed communications. This feature is particularly beneficial for customer service departments and sales teams that rely on timely responses and follow-up calls.

Another noteworthy aspect of NEC Xen Mail CTI is its integration capabilities. The CTI system can effortlessly synchronize with existing Customer Relationship Management (CRM) software, allowing users to access customer information instantly during calls. This helps to improve customer interactions by providing agents with context about the caller, thereby enabling personalized service and faster resolution of inquiries.

In addition, NEC Xen Mail CTI features robust voicemail management. Users can manage voicemail messages through their email or mobile device, which adds convenient access to important messages from any location. This functionality enhances communication efficiency, as team members can remain connected even when they are away from their desks.

The technology behind NEC Xen Mail CTI is also notable. Employing Voice over Internet Protocol (VoIP) technology, the system supports high-quality audio for voice communications while minimizing costs associated with traditional phone systems. Moreover, the integration of artificial intelligence and machine learning capabilities allows for improved call analytics and reporting, enabling businesses to track call volumes, call durations, and agent performance.

Security is paramount in today’s digital landscape, and NEC Xen Mail CTI addresses this through encrypted communications and secure access protocols, ensuring that sensitive information remains protected. Additionally, the system is designed to be flexible and scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

In conclusion, NEC Xen Mail CTI stands out for its comprehensive features, seamless integration with existing tools, advanced call management capabilities, and robust security measures. By leveraging modern technologies, it streamlines communications, enhances customer interactions, and ultimately drives business success. Organizations seeking to elevate their communication strategy and improve overall productivity will find NEC Xen Mail CTI to be a valuable asset.

NEC xen mail cti manual ME029 PHChkMAMVMNetNotResendable Redirect, 9 save as new

Models: xen mail cti

Prompts by text

ME029

PH_Chk_MAM_VMNet_NotResendable

redirect, 9; save as new, 0.

32 – T A B L E • 1

xen mail cti specifications