NetComm N3G002W manual Troubleshooting, Why my wireless client can not access the Internet?

Models: N3G002W

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Troubleshooting

This section provides an overview of common issues, and possible solutions for the installation and operation of the N3G002W Wireless Router.

1. Unable to access the Web Configuration when I use my computer to configure the router.

Note: It is recommended that you use an Ethernet connection to configure the N3G002W.

Ensure that the LAN light on the N3G002W Wireless router is ON.

If the light is NOT ON, check to see if the cable for the Ethernet connection is securely connected.

Note: Ensure that the IP Address of the computer is in the same range and subnet as the N3G002W Wireless Router. The default IP Address of the N3G002Wireless Router is 192.168.123.254. All the computers on the local area network must have a unique IP Address within the same range (e.g., 192.168.123.x). All computers must also have the same subnet mask (e.g., 255.255.255.0).

Do a Ping test to make sure that the N3G002W Wireless Router is responding.

Click on Start > Run

Type in CMD and press Enter.

Type “ping 192.168.123.254” (without quotes). A successful ping will shows four replies.

Note: If you have changed the default IP Address, ensure you ping the correct IP Address assigned to the N3G002Wireless Router.

2.Why my wireless client can NOT access the Internet?

When the N3G002W Wireless Router unit is configured to use Wireless encryption (WEP, WPA/WPA2 or any encryption), you need to ensure that your wireless adapter settings matches the router settings. Please refer to your wireless adapter manual for additional information.

Ensure that the wireless client is associated and joined with the correct Access Point. To check this connection (Windows XP), follow the steps below:

Click on Start > Control Panel > Network Connection

Right Click on Wireless Network connection

Select View Available Wireless Networks. The Connect to Wireless Network screen appears. Ensure you have selected the correct wireless network.

Ensure the IP Address assigned to the wireless adapter is within the same subnet as the Access Point and gateway. The N3G002W Wireless Router has a default IP Address of 192.168.123.254. Wireless adapters must have an IP Address in the same range (e.g., 192.168.123.x). Although the subnet mask must be the same for all the computers on the network, no two devices may have the same IP Address. Therefore, each device must have a unique IP Address.

To check the IP Address assigned to the wireless adapter, follow the steps below:

Click on Start > Run

Type in CMD and press Enter.

Type in “ipconfig /all” and press Enter

Type in “ping 192.168.123.254” to check if you can access the N3G002W

Note: If you have changed the default IP Address, ensure you ping the correct IP Address assigned to the N3G002Wireless Router.

N3G002W 3G Wireless Router User Guide

YML894 Rev1

58

www.netcomm.com.au

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NetComm N3G002W manual Troubleshooting, Why my wireless client can not access the Internet?

N3G002W specifications

The NetComm N3G002W is a versatile wireless 3G router designed to cater to the connectivity needs of both residential and business users. This device offers robust performance and a series of impressive features that make it an excellent choice for those looking for reliable internet access on the go or in remote locations.

One of the main features of the N3G002W is its ability to provide 3G connectivity via a SIM card, allowing users to access the internet without the need for a traditional wired connection. This is particularly beneficial in areas where broadband services are not readily available. The router supports various 3G standards, enabling it to work seamlessly with different network providers, thereby enhancing its adaptability to various environments.

In terms of wireless capabilities, the N3G002W supports IEEE 802.11b/g/n standards, providing users with a wireless transmission speed of up to 300 Mbps. This high-speed connection allows multiple devices to connect simultaneously without significant drops in speed. The device also features a range of up to 300 meters outdoors and up to 100 meters indoors, making it suitable for both home and small office settings.

The N3G002W is equipped with advanced security features, including WPA/WPA2 encryption, which ensures that the wireless network remains protected from unauthorized access. Additionally, it includes a built-in firewall to provide an extra layer of security against external threats, allowing users to enjoy peace of mind while browsing the internet.

Another notable characteristic of the N3G002W is its easy setup process. Users can quickly configure the router using a web-based interface, with step-by-step instructions guiding them through the setup. This user-friendly approach makes it accessible even to those who may not be tech-savvy.

Furthermore, the NetComm N3G002W is designed with portability in mind. It is compact and lightweight, enabling users to carry it easily when traveling or commuting. The inclusion of a USB port allows for additional options, such as connecting a USB storage device for file sharing across the network.

In summary, the NetComm N3G002W stands out as a powerful 3G wireless router that combines speed, security, and convenience. With its robust features and user-friendly design, it caters to the connectivity demands of modern users, ensuring they remain connected wherever they may be.