NetComm NB6, NB6W, NB6PLUS4, NB6PLUS4W, NB6PLUS4WN manual Problems with Upgrading, 137

Problems with Upgrading

The following lists the error messages that you may see during upgrading and the action to take.

•Error message: All the ADSL LEDs light up and cannot light off as usual.

Possible cause: When users are executing firmware upgrade and saving settings to the router, the power for the router is lost for some unknown reasons, the normal web page for the router might be damaged. After power on your router, the LEDs might not work normally.

Action: Setup you PC with a static IP address, such as 192.168.1.2, and then access the router’s web page by entering http://192.168.1.1. Then update the firmware again.

•Error Message: Image uploading failed. The selected file contains an illegal image.

Possible cause: The firmware file format is invalid.

Action: Check to see whether the file format is correct; otherwise download a firmware file with correct format.

•Error Message: Image uploading failed. The system is out of memory.

Possible cause: It may be caused by the lack of memory.

Action: Reboot your ADSL Router and perform the upgrade task again.

•Error Message: Image uploading failed. No image file was selected.

Possible cause: You did not select a file correctly.

Action: Download a compatible firmware from the web.

YML854 Rev1	NB6, NB6W, NB6Plus4, NB6Plus4W, NB6Plus4Wn User Guide
www.netcomm.com.au	137