Chapter 8

Troubleshooting

This chapter gives information about troubleshooting your DG834GT 108 Mbps Super Wireless ADSL Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

•Is the router on?

•Have I connected the router correctly?

Go to “Basic Functioning” on page 8-1.

•I can’t access the router’s configuration with my browser.

Go to “Troubleshooting the Web Configuration Interface” on page 8-3.

•I’ve configured the router but I can’t access the Internet.

Go to “Troubleshooting the ISP Connection” on page 8-4.

•I can’t remember the router’s configuration password.

•I want to clear the configuration and start over again.

Go to “Restoring the Default Configuration and Password” on page 8-9.

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1.When power is first applied, verify that the Power LED is on (see “The Router’s Front Panel” on page 2-6for an illustration and explanation of the LEDs).

2.Verify that the Test LED lights within a few seconds, indicating that the self-test procedure is running.

3.After approximately 10 seconds, verify that:

a.The Test LED is not lit.

b.The LAN port LEDs are lit for any local ports that are connected.

c.The WAN port LED is lit.

Troubleshooting

8-1

August 2004

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NETGEAR DG834GT manual Chapter Troubleshooting, Basic Functioning
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DG834GT specifications

The NETGEAR DG834GT is a versatile wireless ADSL2+ modem router that is widely recognized for its reliable performance and impressive feature set. As an all-in-one solution, it caters to the needs of both home and small office users who require stable internet connectivity combined with advanced networking capabilities.

One of the standout features of the DG834GT is its impressive wireless performance, which supports wireless 802.11g technology. This allows for wireless speeds of up to 54 Mbps, making it suitable for common internet activities such as web browsing, email, and streaming media. For users seeking enhanced range and reliability, the modem incorporates NETGEAR's patented Smart Wizard technology, which simplifies the installation process and ensures optimal wireless coverage throughout the area.

The DG834GT also supports ADSL2+ internet connections, providing a robust bandwidth of up to 24 Mbps, depending on the service provider and distance from the exchange. This means users can take full advantage of high-speed internet services, allowing for smooth simultaneous activities like online gaming and video conferencing.

Security is another important aspect of the DG834GT, featuring a robust firewall and support for WPA/WPA2 encryption, ensuring that user data remains secure. The modem also includes parental controls, enabling users to restrict internet access at certain times or filter content, making it ideal for family use.

In addition to its wireless capabilities, the DG834GT comes with four Ethernet ports, offering the flexibility to connect multiple wired devices. This makes it a great option for users who require stable connections for gaming consoles, desktop computers, or network printers.

Performance-wise, the NETGEAR DG834GT is equipped with Quality of Service (QoS) capabilities, allowing users to prioritize bandwidth for specific applications and devices. This ensures that essential tasks, such as video streaming or online gaming, receive the necessary bandwidth to function smoothly without interruption.

Overall, the NETGEAR DG834GT combines advanced technology, ease of use, and a comprehensive feature set, making it a popular choice among consumers looking for reliable ADSL connectivity and robust networking options. With its ability to support multiple devices and deliver high-speed internet, it remains a go-to solution for users navigating the demands of modern online life.
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