CHAPTER 5:TROUBLESHOOTING

This chapter provides information about troubleshooting the NETGEAR FS517TS or FS524S Switches. Topics include:

Troubleshooting chart

Additional troubleshooting suggestions

Troubleshooting Chart

Table 5-1 lists symptoms, causes, and solutions of possible problems.

Table 5-1. Troubleshooting Chart

 

 

 

 

Symptom

Cause

Solution

Power LED is off.

No power is received

Check the power cord connections

 

 

for the switch at the switch. and the

 

 

connected device.

 

 

Make sure all cables used are

 

 

correct and comply with Ethernet

 

 

specifications.

 

 

 

1000M or 100M LED

Port connection is not working

Check the crimp on the connectors

is off or intermittnet.

 

and make sure that the plug is

 

 

properly inserted and locked into the

 

 

port at both the switch and the

 

 

connecting device.

 

 

Make sure all cables used are

 

 

correct and comply with Ethernet

 

 

specifications. See Appendix C.

 

 

Check for a defective adapter card,

 

 

cable, or port by testing them in an

 

 

alternate environment where all

 

 

products are functioning.

 

 

 

troubleshooting 5-1

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NETGEAR FS 524S, FS 517TS manual Troubleshooting Chart, 1000M or 100M LED