CHAPTER 8: TROUBLESHOOTING

This chapter provides troubleshooting information for the NETGEAR GA621 Fiber Gigabit Ethernet Card.

Checking the Port LEDs

GA621 Fiber Gigabit Ethernet Card

The front panel of the GA621 has three LEDs: one for each port speed option (100 Mbps and 1000Mbps) to indicate which link is active, and one LED for data transfer status (see Figure 2-1 on page 2-5).

Before the port LEDs can provide troubleshooting information, the card must be connected to the network (see Chapter 2), and the network drivers for your particu- lar operating system must be installed (see Chapter 3 through Chapter 7).

1.Verify that the card driver software has been installed and that the card is connected to a network.

2.Verify that the card status LEDs operate as described in the Table 8-1.

Table 8-1. GA621 (1000BASE-SX) Port LED Activity

LED

State

Description

 

 

 

DATA

Blinking

Brief bursts of data detected on the port.

 

On

Streams of data detected on the port.

 

Off

No data detected on the port.

 

 

 

LINK

On

Good Gigabit Ethernet link.

 

Off

No 1000 Mbps link; possible link at different speed, possible bad cable,

 

 

bad connector, or configuration mismatch.

 

 

 

troubleshooting 8-1

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NETGEAR Troubleshooting, Checking the Port LEDs, GA621 Fiber Gigabit Ethernet Card, GA621 1000BASE-SX Port LED Activity