User Manual for the NETGEAR 54 Mbps Wireless USB 2.0 Adapter WG121
Troubleshooting
Use the information below to solve common problems you may encounter. Also, please refer to the knowledge base on the NETGEAR web site at www.netgear.com/support/main.asp.
Also, for problems with accessing network resources, the Windows software might not be installed and configured properly on your computers. Please refer to Appendix C, “Preparing Your PCs for Network Access” .
Basic Tips
If you have problems connected to your wireless network, try the tips below.
Symptom | Cause | Solution | |
The PC Card | The WG121 is not | Remove and reinsert the WG121. | |
LEDs are not lit. | inserted into the | Check the Windows device manager to see if the PC | |
| slot properly or | Card is recognized and enabled. Reload the WG121 | |
| the WG121 | software, if necessary. | |
| software is not | Try to install the WG121 in a different slot on your | |
| loaded. | ||
| system if one is available. | ||
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The LEDs blink | The WG121 is | The access point may not be powered on. Or, the | |
alternately and | attempting to | access point and the PC card are not configured with | |
cannot connect | connect to an | the same wireless parameters. Check the SSID and | |
to an access | access point, but | WEP settings. | |
point. | cannot connect. |
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I can connect to | This could be a | Check to make sure that the access point is physically | |
an access point, | physical layer | connected to the Ethernet network. | |
but I cannot | problem or a | Make sure that the IP addresses and the Windows | |
connect to other | network | ||
networking parameters are all configured correctly. | |||
computers on | configuration | ||
Restart the cable or DSL modem, router, access point, | |||
the network or | problem. | ||
the Internet. |
| and notebook PC. | |
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Basic Setup |
