Installation Guide for the NETGEAR 54 Mbps Wireless PCI Adapter WG311

Basic Troubleshooting Tips

If you have problems connecting to your wireless network, try the tips below.

Symptom

Cause

Solution

I can connect to

This could be a

Check to make sure that the access point is physically

an access point,

physical layer

connected to the Ethernet network.

but I cannot

problem or a

Make sure that the IP addresses and the Windows

connect to other

network

networking parameters are all configured correctly.

computers on

configuration

Restart the cable or DSL modem, router, access point,

the network or

problem.

the Internet.

 

and notebook PC.

 

 

 

Also, for problems with accessing network resources, the Windows software might not be installed and configured properly on your computers. Please refer to Appendix C, “Preparing Your PCs for Network Access” of the Reference Manual on the NETGEAR 54 Mbps Wireless PCI Adapter WG311 Resource CD.

Basic Setup

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NETGEAR WG311 manual Basic Troubleshooting Tips