Troubleshooting

This chapter gives information about troubleshooting your wireless router. You can find help with the following problems:

•“Basic Setup Checklist” on page 30

•“Checking Basic Router Functions” on page 31

•“Troubleshooting Login Problems” on page 33

•“Checking The Internet Service Connection” on page 34

•“Testing the Path from a PC to Your Router” on page 36

•“Testing the Path from a PC to the Internet” on page 37

Basic Setup Checklist

The following items are the most common errors made when initially setting up a router. Carefully review the checklist to make sure that you have followed the recommended procedures.

Be sure to always start your network in this sequence:

1.Turn off and unplug the modem from its power outlet, and turn off the wireless router and computer.

2.Turn on the modem, and wait 2 minutes.

3.Turn on the wireless router, and wait 1 minute.

4.Turn on the computer.

Make sure that the Ethernet cables are securely plugged in:

1.Verify that the Internet status light on the wireless router is lit if the Ethernet cable to the wireless router from the modem is plugged in securely and the modem and wireless router are both turned on (see “Front Panel” on page 3).

2.Verify that for each powered-on computer connected to the wireless router with a securely plugged in Ethernet cable, the corresponding wireless router LAN port status light is lit (see “Front Panel” on page 3). The label on the bottom of the wireless router identifies the number of each LAN port (see “Router Label” on page 7).

Troubleshooting

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NETGEAR WNDR3400-100NAS manual Troubleshooting, Basic Setup Checklist
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WNDR3400-100NAS specifications

The NETGEAR WNDR3400-100NAS is a versatile and reliable wireless router, specifically designed to meet the demands of today’s home and small office networks. Offering a robust combination of features and technologies, the WNDR3400 is tailored to deliver high-speed internet access across multiple devices while ensuring stable connections for streaming, gaming, and browsing.

One of the standout features of the WNDR3400 is its dual-band functionality. Operating on both the 2.4 GHz and 5.0 GHz frequency bands, this router provides enhanced flexibility and performance. The 2.4 GHz band is ideal for broader coverage, suitable for basic tasks such as web browsing and emailing, while the 5.0 GHz band is designed for high-bandwidth activities, enabling lag-free streaming and online gaming.

Equipped with NETGEAR's advanced wireless technology, the WNDR3400 supports Wireless-N (Wi-Fi 4) standards, ensuring a maximum theoretical speed of up to 600 Mbps. This makes it an excellent choice for households with multiple users or devices that demand high-speed internet access. Additionally, the router features four Gigabit Ethernet ports, allowing users to connect wired devices for even faster and more stable internet access.

Security is a critical consideration for any wireless network, and NETGEAR has incorporated robust security features into the WNDR3400. It supports WPA/WPA2 wireless security protocols, which protect data and help prevent unauthorized access to the network. The router also features a built-in firewall to add an extra layer of defense against external threats.

The router's setup and management are straightforward, thanks to the NETGEAR genie app. This user-friendly application allows users to easily manage their network settings, monitor connected devices, and even pause internet access for specific devices when necessary.

In summary, the NETGEAR WNDR3400-100NAS offers a compelling mix of performance, versatility, and security. With its dual-band capabilities, high-speed Wireless-N support, extensive connectivity options, and user-friendly management tools, it stands out as an excellent choice for anyone looking to enhance their home or small office network. Whether streaming videos, gaming, or working from home, the WNDR3400 provides a stable, fast, and secure wireless experience.
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