9.CUSTOMER SUPPORT

Should you experience any difficulties with your NEWCON OPTIK product, consult the enclosed manual. If the problem remains unresolved, contact our customer support department at +1(416) 663-6963 or toll free at 1-877-368-6666. Our operating hours are 9am-5pm, Monday - Friday, Eastern Standard Time.

At no time should equipment be sent back to Newcon without following the instructions of our technical support department.

NEWCON OPTIK accepts no responsibility for unauthorized returns.

To locate NEWCON Authorized Dealer call: Tel: +1(416) 663-6963 Fax: +1(416) 663-9065 Email: newconsales@newcon-optik.com Web: www.newcon-optik.com

Defective products should be shipped to:

US Customers:

2331 Superior Ave. Cleveland, OH 44114

From all other countries:

105 Sparks Ave., Toronto, ON M2H 2S5, CANADA

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Newcon Optik LAM 10M IR operation manual Customer Support