Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Power, Display, Settings Issues

Problem

Cause/Solution

A

 

 

 

Wait for recording to end.

 

 

 

 

If the problem persists, turn the camera off.

 

 

 

 

If the camera does not turn off, remove and reinsert

 

 

 

The camera is on but does

the battery or batteries or, if you are using an AC

12, 20,

 

 

adapter, disconnect and reconnect the AC adapter.

 

 

not respond.

E78

 

 

Note that although any data currently being recorded

 

 

 

 

will be lost, data that have already been recorded will

 

 

 

 

not be affected by removing or disconnecting the

 

 

 

 

power source.

 

 

 

 

 

 

 

 

 

• The camera automatically turns off to save power

21

 

 

 

(auto off function).

 

 

Technical

Camera turns off without

• The camera or batteries have become too cold and

F4

 

cannot operate properly.

 

 

 

warning.

 

 

 

• The inside of the camera has become hot. Leave

–

 

 

 

 

the camera off until the inside of the camera has

 

 

Notes

 

cooled, and then try turning it on again.

 

 

 

 

 

 

 

 

 

 

 

 

• The camera is off.

20

 

and

 

• The batteries are exhausted.

20

 

 

• The camera has entered standby mode to save power.

1, 21

 

Index

 

 

 

 

Press the power switch, shutter-release button,

 

 

 

Monitor is blank.

Abutton, cbutton, or b(emovie-record) button.

 

 

 

• The flash lamp flashes while the flash is charging.

46

 

 

 

 

 

 

Wait for the flash to charge.

 

 

 

 

• The camera and computer are connected via a USB cable.

74, 77

 

 

 

 

 

• The camera and TV are connected via an audio/

74, E16

 

 

video cable or HDMI cable.

 

 

 

 

 

 

 

 

F7