Problem

 

Cause/Solution

A

 

 

 

The flash is lowered or a shooting mode that

5, 44, 51

 

 

 

 

restricts the flash is selected.

 

 

 

 

The flash window is blocked.

24

 

 

Images are too dark

The subject is beyond the range of the flash.

F16

 

Adjust exposure compensation.

50

 

 

(underexposed).

 

 

Increase ISO sensitivity.

54, E34

 

 

 

 

The subject is backlit. Select Backlighting scene

35, 44

 

 

 

 

mode or raise the flash and set the flash mode

 

 

 

 

 

setting to X(fill flash).

 

 

 

 

 

 

 

 

 

Images are too bright

Adjust exposure compensation.

50

 

 

(overexposed).

 

 

 

 

 

 

 

 

 

 

 

 

 

When taking images using the flash with V(auto

 

 

 

Unexpected results when

with red-eye reduction), In-Camera Red Eye Fix may

 

 

 

be applied to areas not affected by red-eye in rare

 

 

 

flash set to V(auto with

cases. Use any scene mode other than Night

33, 44

 

 

red-eye reduction).

portrait, and change the flash mode to any setting

 

 

 

 

other than V(auto with red-eye reduction) and try

 

 

 

 

taking an image again.

 

 

 

 

 

 

 

 

 

In some shooting conditions, facial skin tones may

58

 

Technical

 

 

the Skin softening effect in the playback menu.

 

 

Skin tones are not softened.

 

not be softened.

 

 

 

For images containing four or more faces, try using

64, E11

 

 

 

 

 

 

 

 

Notes

 

It may take more time to save images in the following

 

 

 

 

 

 

 

situations.

 

 

and

 

When the noise reduction function is in operation,

 

 

 

 

such as when shooting in a dark environment

 

 

Index

 

When the flash mode is set to V(auto with red-

46

 

 

 

 

Saving images takes time.

 

eye reduction)

 

 

 

When shooting in Night portrait, Night

33, 34, 35

 

 

 

 

 

 

 

landscape, or Backlighting (when HDR is set to

 

 

 

 

 

o) scene mode

 

 

 

 

 

 

 

 

 

When the skin softening function is applied while

58

 

 

 

 

shooting

 

 

 

 

When using continuous shooting mode

54, E32

 

 

F11