Problem

Cause/Solution

A

 

 

 

The flash is lowered.

5, 44

 

 

 

A scene mode that restricts the flash is selected.

51

 

 

Flash does not fire.

• On is selected for Blink proof in the smart portrait

54, E41

 

 

 

menu.

 

 

 

 

A function that restricts the flash is enabled.

55

 

 

 

Digital zoom cannot be used in the following situations.

 

 

 

 

- When Portrait, Night portrait, Night

32

 

 

 

landscape, Backlighting (when HDR is set to

 

 

 

 

o), Easy panorama, or Pet portrait is

 

 

 

Digital zoom cannot be

selected in scene mode

 

 

 

used.

- When smart portrait mode is selected

40

 

 

 

- When Continuous in the shooting menu is set

54, E32

 

 

 

to Multi-shot 16

 

 

 

 

- When AF area mode in the shooting menu is

54, E36

 

 

 

set to Subject tracking

 

 

 

Image mode not available.

A function that restricts the Image mode option is

55

 

 

enabled.

 

 

 

 

 

 

 

 

 

 

 

 

• Off is selected for Sound settings > Shutter

72, E65

Technical

 

No sound when shutter is

sound in the setup menu. No sound is produced

 

 

with some shooting modes and settings, even

 

 

released.

 

 

 

when On is selected.

 

 

 

 

 

 

 

 

Do not block the speaker.

1

Notes

 

 

 

 

 

 

Off is selected for the AF assist option in the setup

 

 

AF-assist illuminator does

menu. AF-assist illuminator may not light depending

72, E65

and

 

not light.

on the position of the focus area or the current scene

 

 

 

mode, even when Auto is selected.

 

Index

 

 

 

 

 

Images appear smeared.

The lens is dirty. Clean the lens.

F6

 

 

 

 

 

 

 

 

 

Colors are unnatural.

White balance or hue is not adjusted properly.

34, 54,

 

 

E29

 

 

 

 

 

 

 

 

 

 

 

Randomly spaced bright

The subject is dark, and the shutter speed is too slow

 

 

 

or ISO sensitivity is too high. Noise can be reduced by:

 

 

 

pixels (“noise”) appear in

 

 

 

Using the flash.

44

 

 

image.

 

 

Specifying a lower ISO sensitivity setting.

54, E34

 

 

 

 

 

 

 

 

F10