Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Power, Display, Settings Issues

 

 

Problem

Cause/Solution

A

 

 

 

Wait for recording to end.

 

 

 

If the problem persists, turn the camera off.

8, 18,

 

 

 

If the camera does not turn off, remove and reinsert

E59

 

 

The camera is on but does

the battery or batteries or, if you are using an AC

 

 

 

adapter, disconnect and reconnect the AC adapter.

 

 

 

not respond.

 

 

 

Note that although any data currently being recorded

 

 

 

 

 

 

 

 

will be lost, data that have already been recorded will

 

 

 

 

not be affected by removing or disconnecting the

 

 

 

 

power source.

 

 

 

 

 

 

 

 

 

Confirm all connections.

10

Technical

 

 

When connected to a computer, the camera may

 

 

 

not charge for any of the reasons described below.

 

 

 

 

- Off is selected for Charge by computer in the

65, E43

 

 

 

camera settings menu.

 

Notes

 

Battery inserted in the

- Battery charging stops if the camera is turned off.

 

display language and date and time have not

14, 17

and

 

 

- Battery charging is not possible if the camera’s

 

camera cannot be charged.

been set, or the date and time were reset after

 

 

 

 

Index

 

 

the camera’s clock battery was exhausted. Use

 

 

 

the Charging AC Adapter to charge the battery.

 

 

 

 

 

 

 

 

- Battery charging may stop if the computer is in

 

 

 

sleep mode.

 

 

 

 

 

 

 

 

- Depending upon the computer specifications,

 

 

 

settings, and status, battery charging may not be

 

 

 

 

possible.

 

 

 

 

 

 

 

 

Camera cannot be turned on.

The battery is exhausted.

18

 

 

 

 

 

F10