Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon representative. Refer to the page numbers in the rightmost column for more information.

Problem

Solution

 

 

 

 

Camera takes time to turn on.

Delete fi les or folders.

65, 74,

105

 

 

Viewfi nder is out of focus.

Adjust viewfi nder focus or use optional diopter adjust-

17, 122

 

ment lenses.

 

Viewfi nder is dark.

Insert a fully-charged battery.

12

Displays turn off without warning.

Choose longer delays for Custom Setting 27 (Monitor

98, 99

 

off) or 28 (Auto meter off).

 

Unusual characters displayed in con-

See “ A Note on Electronically-Controlled Cameras,” be-

—

trol panel.

low.

 

Displays in control panel or view-

The response times and brightness of these displays

—

fi nder are unresponsive and dim.

varies with temperature.

 

Fine lines are visible around active

These phenomena are normal for this type of viewfi nd-

 

focus area or display turns red when

—

focus area is highlighted.

er and do not indicate a malfunction.

 

 

 

Menu item is not displayed.

Select Full for CSM / setup menu.

101

 

Rotate mode dial to another setting or insert memory

 

Menu item can not be selected.

card. Note that Battery info option is only available

107

 

when camera is powered by EN-EL3e battery.

 

Image size can not be changed.

Image quality set to NEF (RAW).

34

Metering can not be changed.

Digital Vari-Program mode selected or autoexposure

24, 94

 

lock in effect.

 

Exposure compensation not avail-

Choose mode P, S, or A.

45

able.

 

 

Can not measure white balance.

Subject is too dark or too bright.

60

Image can not be selected as source

Image was not created with D80.

82

for preset white balance.

 

 

 

• NEF (RAW) or NEF + JPEG option selected for image

 

White balance bracketing unavail-

quality.

34, 59,

able.

• (Choose color temp.) selected for white balance.

84

 

• Multiple exposure in progress.

 

A Note on Electronically-Controlled Cameras

In extremely rare instances, unusual characters may appear in the control panel and the camera may stop functioning. In most cases, this phenomenon is caused by a strong external static charge. Turn the camera off, remove and replace the battery (note that the battery may be hot) or disconnect and reconnect the AC adapter, and turn the camera on again. If the problem persists, turn the camera off and press the reset switch (see right; note that this resets the clock). In the event of continued malfunction, contact your retailer or a Nikon-authorized service representative.

Reset switch

Connector cover

Technical Notes / Troubleshooting 129