Troubleshooting

 

Problem

 

Cause/Solution

A

 

Digital zoom cannot be used.

Digital zoom cannot be used in the following

 

 

 

situations.

 

 

 

When Portrait or Night portrait is selected

34, 35

 

 

 

for Scene mode.

 

 

 

When using smart portrait mode.

44

 

 

Just before recording a movie (up to 2× can be

53

 

 

 

applied while recording movies).

 

 

 

When Multi-shot 16 is selected for

76

 

 

 

Continuous.

 

 

 

 

 

 

Image mode not available.

Image mode cannot be adjusted when Multi-

76

 

 

 

shot 16 is selected for Continuous.

 

 

 

 

 

 

No sound when shutter is

• Off is selected for Sound settings > Shutter

96

 

released.

 

sound in setup menu. Even when set to On,

 

 

 

 

the shutter sound is not heard depending on

 

 

 

 

the current shooting mode or settings.

 

 

 

Do not block the speaker.

4

 

 

 

 

 

AF-assist illuminator does not

• Off is selected for AF assist option in camera

95

 

light.

 

setup menu.

 

 

 

AF-assist illuminator turns off automatically in

34-40

 

 

 

some scene modes.

 

 

 

 

 

 

Pictures appear smeared.

Lens is dirty. Clean lens.

113

 

 

 

 

 

Hues are unnatural.

White balance does not match light source.

74

 

 

 

 

 

Randomly spaced bright pixels

The subject is dark, so shutter speed is too slow

 

 

(“noise”) appear in image.

or ISO sensitivity is too high. Noise can be

 

Technical

 

reduced by:

 

 

Using flash.

28

 

 

 

 

 

 

 

 

Pictures are too dark

Flash is off.

28

Notes

(underexposed).

Flash window is blocked.

20

 

Subject is beyond flash range.

28

 

 

 

 

Adjust exposure compensation.

32

 

 

Subject is backlit. Select the Backlight scene

28, 39

 

 

 

mode, or set the flash mode to X(fill flash).

 

 

 

 

 

 

Pictures are too bright

Adjust exposure compensation.

32

 

(overexposed).

 

 

 

 

 

 

 

 

120

Page 132
Image 132
Nikon COOLPIXL24BLK, L24-SLV, COOLPIXL24RED, COOLPIXL24SLV user manual 120, Shot 16 is selected for Continuous