Problem | Cause/Solution | A |
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Bright specks appear in | The flash is reflecting off particles in the air. Set the | 19, E12 |
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images captured with flash. | flash mode setting to W(off). |
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| • The flash mode is set to W(off). | 19, E11, |
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| • A scene mode that restricts the flash is selected. | E12 |
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Flash does not fire. | E17 |
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• On is selected for Blink proof in the smart portrait | 24, E51 |
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| • A function that restricts the flash is enabled. | E19 |
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| • Digital zoom cannot be used in the following |
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Digital zoom cannot be | - When Portrait, Night portrait, or Pet portrait | 20, E4 |
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is selected in scene mode |
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used. |
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- When smart portrait mode is selected | 20, E8 |
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| - When Continuous in the shooting menu is set | 24, E48 |
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Image mode not available. | A function that restricts the Image mode option is | E19 | Technical | ||
| • Off is selected for Sound settings > Shutter | 24, E67 | |||
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No sound when shutter is | sound in the setup menu. No sound is produced |
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with some shooting modes and settings, even |
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released. |
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| when On is selected. |
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| • Do not block the speaker. | 2 |
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| Index | |
Images appear smeared. | The lens is dirty. Clean the lens. | F7 | |||
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Colors are unnatural. | White balance or hue is not adjusted properly. | 24, E5, |
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E46 |
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Randomly spaced bright | The subject is dark, and the shutter speed is too slow |
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pixels (“noise”) appear in | or ISO sensitivity is too high. Noise can be reduced by | 19, E11 |
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image. | using the flash. |
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F11