Problem

Cause/Solution

A

 

Bright specks appear in

The flash is reflecting off particles in the air. Set the

50

 

images captured with flash.

flash mode setting to W(off).

 

 

 

 

The flash mode is set to W(off).

49

 

 

A scene mode that restricts the flash is selected.

55

 

 

• On is selected for Blink proof in the smart portrait

59

 

Flash does not fire.

menu.

 

 

 

• On (continuous) or On (BSS) is selected for Smile

59

 

 

timer in the smart portrait menu.

 

 

 

A function that restricts the flash is enabled.

60

 

 

 

 

 

 

• Digital zoom is set to Off in the setup menu.

79, E79

 

 

Digital zoom cannot be used in the following

 

 

 

situations.

 

 

 

- When Portrait, Night portrait, Night

34

 

 

landscape, Backlighting (when HDR is set to

 

 

Digital zoom cannot be

On), Easy panorama, or Pet portrait is

 

 

selected in scene mode

 

 

used.

 

 

- When smart portrait mode is selected

42

 

 

 

 

- When Continuous in the shooting menu is set

58, E39

 

 

to Multi-shot 16

 

 

 

- When AF area mode in the shooting menu is

58, E44

 

 

set to Subject tracking

 

 

 

The gesture control function is in use.

46, E76

 

 

 

 

Technical

 

Off is selected for Sound settings > Shutter sound

 

Image mode not available.

A function that restricts the Image mode option is

60

 

 

enabled.

 

 

No sound when shutter is

in the setup menu. No sound is produced with some

79, E80

Notes

 

released.

shooting modes and settings, even when On is

 

 

 

 

selected.

 

Index and

 

 

 

F11