Problem

 

Cause/Solution

A

 

 

• Off is selected for the AF assist option in the setup

79, E79

 

AF-assist illuminator does

 

menu. AF-assist illuminator may not light

 

 

 

depending on the position of the focus area or the

 

 

not light.

 

 

 

 

current scene mode, even when Auto is selected.

 

 

 

 

 

 

 

The gesture control function is in use.

46, E76

 

Images appear smeared.

The lens is dirty. Clean the lens.

F6

 

 

 

 

 

 

Colors are unnatural.

White balance or hue is not adjusted properly.

36, 58,

 

E36

 

 

 

 

 

 

 

 

 

Randomly spaced bright

The subject is dark, and the shutter speed is too slow

 

 

or ISO sensitivity is too high. Noise can be reduced by:

 

 

pixels (“noise”) appear in

 

 

Using the flash.

49

 

image.

 

Specifying a lower ISO sensitivity setting.

58, E42

 

 

 

 

The flash mode is set to W(off).

49

 

 

The flash window is blocked.

24

 

Images are too dark

The subject is beyond the range of the flash.

49

 

Adjust exposure compensation.

54

 

(underexposed).

 

Increase ISO sensitivity.

58, E42

 

 

 

 

The subject is backlit. Select Backlighting scene

37, 49

 

 

 

mode or set the flash mode setting to X(fill flash).

 

 

 

 

 

 

 

Images are too bright

Adjust exposure compensation.

54

 

(overexposed).

 

 

 

 

Technical

 

When taking images with V(auto with red-eye

 

 

 

 

 

 

reduction), scene auto selector mode, or fill flash with

 

 

Unexpected results when

slow sync and red-eye reduction in Night portrait scene

 

 

mode, In-Camera Red Eye Fix may be applied to areas not

 

Notes

flash set to V(auto with

32, 35, 49

other than Night portrait, and change the flash mode to

 

red-eye reduction).

affected by red-eye in rare cases. Use any scene mode

 

 

 

 

 

and

 

any setting other than V(auto with red-eye reduction)

 

 

and try taking an image again.

 

Index

 

 

 

 

 

 

 

 

F12