TROUBLESHOOTING
| Problem | Possible causes | What to do |
The LED on the front panel does not light up/is not lit.
The left LED is red.
The mains cable is not connected.
The Mediamaster is in standby mode.
Check that the mains cable is plugged into the power socket.
Press the standby button to bring the Mediamaster out of standby mode.
The remote control is not working. | The battery is dead. | Change both batteries. |
| The remote control is being pointed properly. | Aim the remote control at the box. |
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| Remove anything that might be blocking |
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| the front panel. |
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You have forgotten your PIN code.
Contact your Service Provider. They will help you set it up again.
During the first time installation when the Mediamaster tries to find and store channels you get the message “No channels found”.
When only a few of the expected number of channels are found.
The aerial is not propperly connected to the Mediamaster.
The aerial is not correctly directed towards the transmitter.
The aerial is not suitable for digital channels.
The signal is too weak for the connected aerial.
There are no digital terrestrial transmissions in the area.
Check the aerial installation, including its connections.
Check if you can receive and watch analogue channels from the transmitter. Check that the aerial is directed towards the transmitter.
Check that digital transmissions are available in the area.
If no channels are found after trying the other steps, let the local TV dealer check whether the aerial is intended for receiving digital transmissions or not. If not, you must exchange the aerial.
There is no First time installation menu on the screen when you switch on the Mediamaster for the first time.
The system is connected by SCART cables and the TV is not in AV/EXT mode.
The system is connected by RF cables and the TV is not set to the channel tuned for digital terrestrial TV.
When the system is connected by SCART cables, the TV must be set in AV/EXT mode.
When the system is connected by RF ca- bles, select the appropriate TV channel on the TV. If you have not yet tuned the TV to the same output channel as the Mediamaster, you must do this before you can get picture and sound from it.
If you have tried everything suggested above and the problem is still unsolved, please contact your dealer or Service Provider for assistance.
GB 31