Welcome

 

HAVE THE RIGHT INFORMATION AVAILABLE

 

Have the following information available before you contact Nokia

2

Customer Care:

The phone’s model number (6590)

Phone type (a technical designation)

The IMEI (serial number)

Your ZIP code

CONTACT YOUR SERVICE PROVIDER

Some service providers program a one-key customer support number into the phone. This number can be useful if you’re having trouble dialing a number, especially when you’re traveling outside your home area.

This one-key feature may not be available on all systems. Contact your service provider for availability.

When you need to get in touch with your wireless service provider:

Your phone will automatically dial the provider’s customer support number if your provider offers this feature.

If your service provider determines that the problem is Nokia-related, their representative will direct you to the Nokia Customer Care Center (USA) or Nokia Customer Service (Canada).

[ 9 ]

Page 18
Image 18
Nokia 6590 warranty Have the Right Information Available, Contact Your Service Provider