8 General information
•Reset the phone: switch off the phone, and remove the battery. After a few seconds, insert the battery, and switch on the phone.
•Restore the factory settings. See "Restore factory settings", p. 33.
•Update your phone software with the Nokia Software Updater application, if available. See "Software updates", p. 8.
•Visit a Nokia website, or contact Nokia Care. See "Nokia support", p. 8.
If a query remains unresolved, contact your local Nokia Care point for repair options. Before sending your phone for repair, always back up or make a record of data in your phone.
Software updates
Nokia may produce software updates that may offer new features, enhanced functions, or improved performance. You may be able to request these updates through the Nokia Software Updater PC application. To update the device software, you need the Nokia Software Updater application and a compatible PC with Microsoft Windows 2000, XP, or Vista operating system, broadband internet access, and a compatible data cable to connect your device to the PC.
To get more information and to download the Nokia Software Updater application, see
If software updates over the air are supported by your network, you may also be able to request updates using your phone. See "Software updates over the air", p. 32.
Important: Use only services that you trust and that offer adequate security and protection against harmful software.
Nokia support
Check or your local Nokia website for the latest version of this guide, additional information, downloads, and services related to your Nokia product.
Configuration settings service
Download free configuration settings such as MMS, GPRS,
Nokia PC Suite
You may find PC Suite and related information on the Nokia website at
Nokia Care services
If you need to contact Nokia Care services, check the list of local Nokia Care contact centres at
Maintenance
For maintenance services, check your nearest Nokia Care point at
Digital rights management
Content owners may use different types of digital rights management (DRM) technologies to protect their intellectual property, including copyrights. This device uses various types
