• Troubleshooting

The following table lists some common problems and their solutions.

Problem

Possible cause

Possible solution

 

The charger and

 

My phone isn’t

phone aren’t properly

See “Charge the

connected.

charging.

 

battery” on page 8.

The charger is not

 

 

 

properly plugged in.

 

 

 

 

I try to dial a

Your calls have been

Turn off “Restrict

number, but Call

calls” on page 66 or

restricted using fixed

not allowed

“Fixed dialing*” on

dialing or call restrictions.

appears on screen.

page 67.

 

 

 

 

My phone isn’t

The battery is not

Charge the battery.

charged.

 

making/answering

 

 

 

Move to an area with

calls.

Poor signal strength.

 

better reception.

 

 

 

 

 

 

You haven’t saved your

 

I can’t listen to my

voice mailbox number.

See “Save the voice

 

 

mailbox number*”

You’ve saved the

voice messages.

on page 44.

 

incorrect voice mailbox

 

 

 

number.

 

 

 

 

 

You haven’t subscribed

Call your wireless

 

service provider. to

 

to SMS service.

My SMS messages

subscribe to SMS.

 

 

 

are not being

 

 

You haven’t saved your

See “Save the

delivered.

Message center

 

SMSC number to your

 

number*” on

 

phone.

 

page 73.

 

 

 

 

 

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Nokia 7190 manual Troubleshooting, Not allowed