Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
General information
GENERAL INFORMATION
Guarantee
Your BT Diverse 5100 Additional Handset and Charger is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 5100 Handset and Charger, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.
The conditions of this guarantee are:
•The guarantee shall only apply to defects that occur within the 12 month guarantee period.
•Proof of purchase is provided.
•The equipment is returned to point of purchase.
•This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
•This guarantee does not affect your statutory rights.
Within the 12-month guarantee period:
If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 33, or contact the BT Diverse Helpline on 08457 908070 for assistance.
In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
Outside the 12-month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.
BT Accessories and
Replacement Items
For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:
BT Diverse Helpline – 08457 908 070
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