Preface

You can purchase selected documentation sets, CDs, and technical publications through the collateral catalog. The catalog is located on the World Wide Web at support.baynetworks.com/catalog.html and is divided into sections arranged alphabetically:

The “CD ROMs” section lists available CDs.

The “Guides/Books” section lists books on technical topics.

The “Technical Manuals” section lists available printed documentation sets.

How to Get Help

If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Nortel Networks service program, contact one of the following Nortel Networks Technical Solutions Centers:

Technical Solutions Center

Telephone Number

 

 

Billerica, MA

800-2LANWAN (800-252-6926)

 

 

Santa Clara, CA

800-2LANWAN (800-252-6926)

 

 

Valbonne, France

33-4-92-96-69-68

 

 

Sydney, Australia

61-2-9927-8800

 

 

Tokyo, Japan

81-3-5402-7041

 

 

300855-C Rev. 00

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Nortel Networks 5399, 8000 quick start How to Get Help, Technical Solutions Center Telephone Number